Accounts Receivable - Client Relation
Resume:
RAMON C. ABLAZA
West Covina, CA *****
********@*******.***
SUMMARY
10+ years of experience in Accounts Receivable with the most recent six years as a collection agent for a mid-size law firm. Acquired core competencies throughout work experience include:
• Customer service & relations
• Business to business collection
• Computer operations - Microsoft Words, Excel, Power Point; Word Perfect
• Filing and data archiving (Alpha and Numeric)
EXPERIENCE
Experience Unlimited Job Club, West Covina, CA 2011- Present
Administrative Assistant Volunteer
• Record members’ weekly participation hours.
• Check the EUWC (Experience Unlimited West Covina) mailbox in the EDD office.
• Create new file folders and distribute EUWC member badges.
• Prepare new members packets.
• Forward inactive names of members to the EUWC Executive Board.
• Responsible for maintaining accurate and current membership rosters.
• Responsible for the update of EUWC bulletin boards.
• Contact members for meeting and event reminders.
• Assist EDD in job fairs when needed.
Manning & Kass Los Angeles, CA 2005-2011
Client Relation Manager (Accounts Receivable/Collection Department)
• Played a vital part in collection activities, working closely with the billing attorneys and successfully helped minimize most of the firm’s exposure to aging receivables from the high 120 days to the manageable 30 & 60 days level.
• Managed the accounts receivable file, keeping an up-to-date record for weekly reporting to the billing attorneys.
• Assisted with posting & reconciling cash receipts.
• Communicated with clients by phone, emails, or letters to resolve problems with accounts receivable and thereby speed up the collection process.
• Consistently communicated with the billing attorneys to respond to audited reductions by insurance carriers or clients due to billing issues and thus helped in speeding up the collection process of due receivables.
DS Waters of America (Sparkletts) Los Angeles, CA 1998-2005
Reconciliation Specialist (Credit & Receivables Department)
• In charge of processing customers’ payments through ACH, Electronic
Fund Transfers, Credit Cards and Batch Cashing.
• Handled research, including hard-to-find accounts or invoices thus facilitate the correct application of cash receipts.
• Communicated with customers through phone calls to resolve customer problems with Accounts Receivable.
• Handled customers’ credit adjustments and helped resolve customers’ questions or problems regarding payments.
EDUCATION
Bachelor of Science in Industrial Education Degree
Don Bosco College Canlubang, Philippines
ORGANIZATIONS
Marriage Encounter Southern California (MESC)
• MESC President from 2009 to 2011 with 146 active members.
• MESC board adviser from 2011 to present.
• MESC Worship Co-Ministry Head from 2011 to present.
Toastmaster Club (San Gabriel District)
• Member from 2009 to 2010
Contact this candidate