Customer Service High School

STEPHANIE N. RENFROW

**********@*****.***

**** *.**** ******

Cleveland, Ohio 44102

623-***-**** Cell Phone

216-***-**** Home Phone

PROFILE

I am an experienced professional in the successful management of food and beverage companies. This work has included the selection, management and training of staff; the development and management of budgets; establishing and monitoring productivity goals and implementing educational programs.

SUMMARY OF QUALIFICATIONS & SKILLS

• Organized with exceptional follow-through abilities.

• Strong interpersonal skills; proven ability to work well with individuals at all levels.

• Able to evaluate and prioritize.

• Experienced working in various ethnic settings.

• Possess strong problem resolution skills.

WORK EXPERIENCE

Sodexo, Phoenix Arizona

2008-2010

Housekeeping: Cleaned classrooms and bathrooms including vacuuming, mopping, and trash removal.

Cintas Uniform Company, Phoenix, Arizona

2008

Customer Service: Put new employees in data entry system and supplied correct uniforms for each department. Work included taking measurements of new employees for correct sizing.

Aramark / Quicken Loans Arena, Cleveland, Ohio

2006-2008

Customer Service: Banquet Server and Catering Setups for Special Events

Biltmore & Phoenician Resorts, Phoenix, Arizona

2006 – Present On Call

Customer Service including Catering, Banquets Presentations and Hospitality

Giant Food Stores, Carlisle, Pennsylvania, Food Service/Worker

2004-2005

Deli Clerk responsible for sliced meat and Seafood custom requests

Bob’s Big Boy, Lakewood, Ohio

1998 – 2000

Customer service provider to patrons, taking orders and serving food. I specialized in resolving customer complaints and processing customer payments.

Lakewood Hospital, Lakewood, Ohio

1998 – 2001

Dietary Aid responsible for catering services, banquet preparations, grill cook and cashier.

EDUCATION

Christian Academy High School

Contact this candidate