Customer Service Project

Resume/CV

Jian Guan

**-**** ** *** **, Calgary, AB, T3C 0X5

Home: 403-***-****; Cell: 587-***-****

Email: *************@*****.***

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Objective: Seeking a position as Buyer of Oil and Gas

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Professional Background:

Project Buyer, McCain Foods (Harbin) Co., Ltd. Harbin, China 12/2004-12/2005

• Selection of suitable suppliers prior to tendering,

• Source goods and/or services for supply by liaising with suppliers to determine supply delivery lead-time,

• Issues purchase orders in response to approved suppliers for on-site purchasing.

• Issues change orders to meet project demands.

• Followed company procurement policies and procedures.

• New plant production equipment RFQs.

• Macola (ERP) purchase module operation.

• Reviewed prices and payment terms to ensure agreement with PO and dispose of materials discrepancies.

• Work with the existing suppliers for the improvement of the performance and identify the other alternative suppliers to maintain the requirements of the company.

Import & Export Coordinator, HLJ Textiles Import/Export Co., Ltd. 09/1989-12/2004

• Selection of suitable suppliers prior to tendering,

• Domestic China qualified fabric suppliers sourcing,

• Coordinate the transportation and delivery of all internationally import and export goods,

• Work with suppliers, brokers, freight-forwarders and others to ensure efficient delivery of products,

• Confirm expected ship dates and unit cost, updating system.

• Resolving errors on purchase orders as required including invoicing issues and posting receipts,

• Manage PO acknowledgments,

• Investigating and determining what/how/ why material came in incorrectly or damaged (for non-conformance),

• Trade fair attending, relevant industry information collection,

• Done other related tasks as required.

• Filing Purchase Orders

• Set up, monitor and manage pricing agreements.

• Monitoring price increases and communicating changes as necessary.

• Other duties as assigned.

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Other Experience:

Security Officer, G4S Secure Solutions (Canada) Ltd. 06/2011-Current

• To provide regular security services on site as per instruction from G4S control room.

Barista, Starbucks at Suncor Plaza in Calgary 04/2010-06/2011

• To provide customer service such as, coffee grinding, boiling, serving, etc.

Site Manager, Henan Bada Anticorrosion Insulation Installation Co., Ltd. 08/2009-02/2010

• On-site 3rd party safety watchers team management for Dow Corning (ZJG) Silicon Facility Project in China

• Provide the 3rd party on site hot working and Confined Space Entry (CSE) watching services.

International Trade Supervisor, Harbin HB Automobile Trading Co., Ltd. 01/2006-7/2009

• Overseas Market expansion for the FAW brand automobiles and parts.

• Expansion team management.

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Skills:

• 1 year of work experience as a project buyer.

• 15 years of experience and knowledge of Textiles buying,

• Knowledge of INCOTERMS 2010.

• Self-starter and strong commitment towards teamwork.

• 1 year ERP Macola (equivalent of SAP)operation experience in McCain Foods Limited China,

• Knowledge of Microsoft office, such as word processing, spreadsheets, power point.

• Bilingual language both English and Chinese mandarin.

Education/Training:

1. PMAC-SAIT Supply Management Training, Diploma courses enrollment since 09/2011

• PMAC-114 Introduction to Transportation has been completed in January of 2012.

• PMAC-110 Introduction to Procurement has been completed on April23, 2012.

• PMAC-112 Introduction to Logistic has been completed on April24, 2012.

2. Harbin University, Harbin, China. Diploma of English Major (07/1989)

• IQAS File No: 134956 Comparative levels of achievement in Canada

• The Certificate of Graduation generally compares to the completion of a three-year post-secondary Diploma with a focus in English

3. Certified International Trade Professional in China (1991)

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