MAKS EWENDT

**** ******* **** *******, ** *****

828-***-**** nwylhs@r.postjobfree.com

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CREATIVE WRITER WITH BUSINESS

EXPERIENCE and SUCCESS

Dedicated professional believing that effectiveness is achieved through communication and remaining focused on objectives… Creative writer with a passion for readers to identify through finding common ground… Outbound communicator experienced in soliciting client and prospect responses… Sales expert with an understanding of the relationship between sales, marketing, advertising and customer support… Experienced in the creation of professional communication to administrators and executives alike

Areas of experience include the following key points:

Writing Public Speaking Organization

Editing System Analyzing Communication

Project Management Layout and Design Operations

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PROFESSIONAL EXPERIENCE

IMAGESOFT Inc – Raleigh, NC 1/11 – 11/11

Account Executive

• Worked with County and State governments to identify workflow solutions to increase communication within the department and across the enterprise.

• Partnered with Marketing department to create outgoing messaging and presentation.

• Spearheaded the Linkedin group page for a newly developed Accounts Payable association.

• Communicated with C-level prospects and customers through professional e-mail.

• Analyzed business processes of organizations and identified how they can be improved through enterprise content management.

• Identified target markets and effective ways to increase interaction with potential clients through cold-calling, associations, organizations and marketing.

• Identified and wrote technical and functional responses in regards to Government Requests For Proposals.

• Established leads and pipeline in emerging geographic region for an expanding company through individual marketing initiatives.

GLOBAL KNOWLEDGE – Cary, NC 10/08 – 12/10

Training Advisor – Inside Sales

• Identified and provided training paths for customers through establishing and maintaining interpersonal relationships.

• Consulted with Marketing team in creation and execution of promotions as well material to be sent to prospects and customers.

• Communicated with C-level prospects and customers through professional e-mails.

• Developed and executed a territory plan based on customer service and strategic

research to achieve goals.

• Maintained processes required for organizations to identify, acquire and execute training solutions.

• Contributed to team through sales, team building exercises and by taking on assistant manager responsibilities when asked.

Accomplishments with Global Knowledge

• Finished 2010 at over 130% to goal, ranked 8th of 82 Training Advisors.

• Recognized by management for skills in successfully multi-tasking

• Led team in pre-pay enterprise sales packages.

BUILDERadius, Inc. – Asheville, NC 09/07 – 09/08

Territory Manager – Outside Sales

• Worked closely with government officials to identify software solutions for county and local governments in the southeastern United States.

• Performed soft transition of customers from sale to implementation identifying SOW and setting expectations with Project Managers.

• Learned processes of government approval for procurement and managed multiple acquisitions congruent with each other.

• Handled all aspects of a complex sale including lead generation, demonstrations, maintaining relationships, contract creation and execution, sales engineering and account management.

Accomplishments with BUILDERadius, Inc.

• Broke record for closing the biggest deal in company history within first 6 months at position.

• Passed previous year’s highest sales total within first 6 months at position.

GOLDEN GATE CONFERENCE CENTER – Boone, NC 06/07 – 09/07

Project Manager/Operations Manager

• Responsible for renovation and startup of resort property including two hotels, two restaurants and spa.

• Managed daily troubleshooting and reports from multiple departments including housekeeping, security, landscaping, and maintenance.

• Pursued and implemented subcontractors in IT field including property management software, hardware and networking as well as communications and construction.

• Consulted with for renovation decisions including new construction, design, marketing, and the overall business strategy of the resort.

• Analyzed and streamlined existing systems to improve efficiency.

• Represented property concerning guest relations and customer satisfaction.

Short Term and Contracted Management Positions – North Carolina 07/06 – 09/07

Project Manager/Operations Manager

• Responsible for renovation and startup of resort property including two hotels, two restaurants and spa.

• Managed daily troubleshooting and reports from multiple departments including housekeeping, security, landscaping, and maintenance.

• Pursued and implemented subcontractors in IT field including property management software, hardware and networking as well as communications and construction.

• Consulted with experts for renovation decisions including new construction, design, marketing, and the overall business strategy of the resort.

• Represented property concerning guest relations and customer satisfaction.

• Coordinated renovation completion between plumbers, electricians, painters, builders, masons and retailers concerning appliances.

• Provided oversight and day-to-day direction of building trades contractors in meeting the specifications and goals of the villa.

• Worked with owner’s systems engineer on installation of computer controlled and automated facility ancillaries.

• Established personal relationships with local figures to ensure quality of work and life.

• Oversaw operation and production process of plant. Supervisor’s role required thorough knowledge of chemistry and physical processes.

• Organized, prepared and conducted training and safety presentations to a staff of 13 as well as upper management.

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REFERENCES

Joel Edwards – Builderadius VP Product Development 828-***-****

Darryl Waldon – Global Knowledge Sales Engineer 919-***-****

Gary VanBuhler – ImageSoft Sales Director 248-***-****

Rodney Gibson – (former) Basofil Fibers Executive VP of Operations 704-***-****

Freddie Grant – (former) Golden Gate Conference Center GM 336-***-**** ________________________________________________________________________

EDUCATION

- Appalachian State University, Boone NC – Bachelor of Science Communications,

Journalism, minor English.¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬

Experience In: AP style, Creative Writing, Reporting, Novels, Interviewing, Marketing, Promotions, Sales, Social Media, Twitter, Blogging, Facebook, Information Technology, Training, Software

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