Deborah Heilman, MSCPM, RHIA

PO Box ** Huffman, Texas 77336 • 512-***-**** • nwya4u@r.postjobfree.com

Executive Summary/Accomplishments

Over ten years of progressive leadership experience in complex organizations managing 200 + individuals simultaneously with annual budgets up to $42 million. Currently, I am the Medical Records Director at Montgomery County Mental Health Treatment Facility. Formerly, I was the HIM Director/Privacy Officer at Promise Hospital in Nederland, TX. Technical experience includes:

• Implementation and training of doctors and nurses on the electronic medical record (EMR).

• Avatar – training/administrative rights

• Meditech – administrative rights

• QuadraMed Coding – training/updates

• 3M coding

• Quality Management

• Chart Auditing

• Vital Records Control - administrative rights

• Long Term Acute Care Management

• Compliance officer

• New hire Orientation Facilitator

• Liaison between state and facility

• Registered Health Information Administrator (RHIA)

• Member of American Health Information Management Association (AHIMA)

• Release of Information (ROI) – proficient in procedures associated with sensitive patient information

• Health Insurance Privacy And Portability Act (HIPAA) – proficient in safeguarding sensitive information.

• The Joint Commission (TJC) – proficient in the requirements of TJC for accreditation

• Excellence in working with Microsoft Office: Word, Excel, Access - adaptable to new technology and updates.

• Excellence in leadership, communication, and organizational skills with the ability to seamlessly multi-task long and short-term priorities in order to gain desired results while maintaining dutiful respect for compliance in all regulated environments.

Education

2009 – 2010 Texas Tech University

Master of Science, Clinical Practice Management Lubbock, TX

2005 - 2009 Texas State University, San Marcos, Texas

BSHIM, Health Information Management San Marcos, TX

Professional Experience

2011- Present: Medical Records Director, Montgomery County Mental Health Treatment Facility. Responsible for medical record storage and retrieval. Manage all aspects of medical record function and staff including: establishing protocol for quality and risk improvement; quality analysis; comprehensive/periodic/qualitative reviews of active and discharged charts for compliance with state regulations and licensure; certifying all medical records are coded, classified and filed accurately and in a timely basis; completing all ROI requests; identifying and addressing any technical errors, potential legal and/or clinical issues; providing input and feedback to individuals of the multidisciplinary team regarding documentation deficiencies in a patient’s chart and/or informing quality, risk and performance improvement administrator of pertinent issues. Additional duties include: privacy officer for facility, training all personnel on EMR and HIPAA, working hand-in-hand with physicians and all disciplines to ensure data integrity of EMR input, and serving on various hospital committees including medical records, forms, performance improvement, and environment of care. Avatar is the EMR at this facility and I worked closely with IT during the implementation process.

2009-2011: HIM Director/Privacy Officer, Promise Hospital Nederland, TX. Responsible for concurrent audits of all patients charts, ICD-9 Coding, utilizing MediTech to track charts and obtain data to submit for State reporting, orientation of all new hires on Medical records process’ and training on HIPAA, processing all delinquent records, working closely with all physicians to remain compliant with entries in charts, and training all physicians on proper documentation in a medical record. Ensured Medicare compliance was maintained, led forms committee and was a member of Performance Improvement and Environment of Care committee. 3M was this facilities encoder system.

2009: Internship, Memorial Hermann Northeast. Coding of inpatient, outpatient and Emergency Room records; auditing of charts for proper coding and compliance with Joint Commission requirements; attended forms, medical records, and quality committee meetings; used 3M encoder

2008: Directed Experience, Kingwood Medical Center. Utilized 3M encoder to code newborn charts; processed birth registry; filing; analyzed charts; reviewed charts for data integrity

2005-2006: Summer Student Worker, Texas State University-ID Services. Work/study while in Health Information Management program - instructed students in filling out required forms and procedures.

1986-2002: Manager, Home Depot Operations Area Manager. Processed payroll; completed price changes; maintained accurate inventory levels; managed over 200 + employees; hired/fired and trained all new hires; responsible for all operations of the store; ensured prompt delivery of materials to customers

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