Nursing Home Management

CHRIS CSERNUS

**** ********* *** - *******, ** 61342 - (H) 815-***-**** - (C) 815-***-**** - ********@*****.***

EXECUTIVE PROFILE

Nursing Home Administrator / LTC Management / Retirement Living

Excellent Managerial Skills - Proficient Communication - Results-Producing Leadership

Motivated, results-driven Nursing Home / Retirement Living Administrator with an extensive track record of deftly managing highly efficient and orderly retirement living communities; skillfully and successfully negotiating contracts with clients, especially in relation to insurance contracts; and effectively building strong relationships with customers, suppliers and employees alike. Multi-talented leader with vast experience in project management, team building, scheduling, relationship building, negotiating, communicating, budgeting, problem solving, leadership and building management.

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Selected Career Highlights

- Skillfully reduced the workers’ compensation premium by 300% through the enactment and enforcement of limited lift programs. [Mendota Lutheran Home]

- Adeptly maintained a facility’s excellent reputation in a long term care setting which consistently garnered excellent nursing home inspections. [Mendota Lutheran Home]

- Successfully opened a new CCRC facility and assisted with the expansion of the Mendota

Lutheran Home. [Presbyterian Homes of New Jersey / Mendota Lutheran Home]

- Accommodated the timely payoff of construction bond debt ten years prior to due date. [Mendota Lutheran Home]

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Areas of Expertise

- Contract Negotiation

- Budget Development

- Resident Empathy

- Scheduling

- Project Management

- Communication

- Employee Management

- Team Building

- Administrative Skills

- Relationship Building

- Organization

- Leadership

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PROFESSIONAL JOB SUMMARY

Mendota Lutheran Home Mendota, IL Administrator Aug 1994 – Mar 2010

- Skillfully oversaw the entire operations of a 127-bed skilled, intermediate and sheltered care facility for the elderly.

- Managed all day-to-day operations and fiscal responsibilities.

- Worked with residents that utilized Medicare, Medicaid or private pay services.

- Coordinated the renovation and major remodel construction of facility.

- Supervised a staff of 155 employees.

- Negotiated all insurance contracts, as well as dealing with workers’ compensation claims and unemployment hearings.

- Advanced marketing efforts which included involvement in community service organizations, public speaking and fundraising.

Homewood at Plum Creek Hanover, PA

Executive Director Nov 1991 – July 1994

- Adeptly oversaw daily operations and supervised fiscal responsibilities in facility that provided retirement living, assisted living and nursing home care.

- Effectively managed all departments within the facility.

- Assisted in marketing the facility to potential clients.

- Worked with corporate office to facilitate corporate goals at the facility level.

Presbyterian Homes of New Jersey Jamesburg, NJ

Executive Director (Monroe Village) Dec 1986 – Aug 1991

- Directed the marketing of a new continuing care retirement community, and managed all aspects of opening the new facility.

- Oversaw facility’s construction.

- Organized and hired staff members.

- Supervised the budget and management of overall daily operations.

Assistant Director (Meadow Lakes) Oct 1982 – Dec 1986

- Assisted in the management and oversight of all aspects of the Meadow Lakes retirement community.

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EDUCATION AND PROFESSIONAL DEVELOPMENT

- North Texas State University - Denton, TX

Master of Science: Gerontology & Long Term Administration

- Slippery Rock State College - Slippery Rock, PA

Bachelor of Science: Education

- Memberships: Rotary Club International, Board of Directors Mendota Area Senior Services,

Board of Directors Life Services Network Trust

(Extensive professional education and references list provided upon request.)

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