Sales Manager with proven success in Account Mgmt and Partner Sales

Punit Shah

Cell: 832-***-****; E Mail:**********@*****.***

________________________________________________________________________

Summary of Qualifications

 Able to lead successful sales teams and instill vision to achieve company goals while focusing on the initiatives of the company.

 Proven negotiator with experience interfacing with high-level managers and business owners.

 Recruit and interview high caliber employees, manage work schedules, evaluate sales team and individual performance, coach individuals to prepare for career advancement.

 Experienced in operations centered on business growth and quality dealer partnerships.

 Successful in implementing strategic sales plans, setting budgets, and developing improved processes to meet short and long-term objectives for the company.

 Experienced Sales Manager in formulating strategies and marketing tactics for consumer electronic/wireless products and services in both indirect and direct sales channel.

 Proven ability in market penetration with innovative sales and marketing programs

T Mobile USA October 2005 -Present

Sales Manager (Indirect /Dealer Sales Channel)

Managing a region with 4 master dealers, 51 retail partners, and generate a volume of 2500-3000 new subscribers each month. Responsible for P & L, Growth, ARPU, and customer churn for entire market. Responsible for increasing market share by performing new partner recruitment, product trainings, & planning and execution of strategic business plan to increase market share.

 Delivered Strong & Profitable Growth: Successfully grown sales by 35% (Company Average 12%) while reducing Subscriber Acquisition Cost (SAC) and Cost per gross Act (CPGA) by 9 percent.

 Increased Market Penetration: Increased market share by 20.2%, new product sales by 18% doubled postpaid volume, by dealer recruitment, quality training, and providing strategic direction and support to internal and external customers.

 Churn Reduction: Reduced Churn from 2.4 % to 1.75% .Partnered with engineering for site build outs in areas with weaker footprint, resolved escalated issues of network/dropped calls, implemented a strong service model among partners to reduced network & service driven churn.

 Built a strong dedicated Sales Team: Developed people – 30% of Account Executives earned promotions; zero turnover of key talent; upgraded the ‘bottom 10%’ annually; implemented behaviors to make T Mobile Best Place to Work.

 Created a marketing and media plan: Designed creative campaigns to drive growth, revenue and market share at dealer doors.

 Developed an analysis tool that predicted the best ROI for building out the network:. The tool was implemented nationwide.

T Mobile USA May2004 - October 2005

Account Executive (Indirect /Dealer Sales Channel)

Worked as an Account Manager for a large territory and called on about 22 partner and national partner accounts such as Wal-Mart, Sams Club, Car Toys and Costco in Houston Southwest territory.

 Promoted to Sales Manager within short span and lead Texas for two consecutive quarters in sales as a percent to quota at 159%.

 Lowered Customer Churn – 3.08% to 2.04% in six months (June. ’04 vs. Nov04)

 Achieved trade spending target of 15.1% on a plan of 15.9%, beating plan by 5%

 Appointed more than 15 Partners and increased dealer Satisfaction Index from 62 to 81 in nine months.

 Achieved and exceeded revenue goals and other key performance indicators. Established and executed sales plans and strategies to close deals with large and mid sized accounts.

 Identified new business opportunities and handle crucial customer situations, customer inventory levels, accounts payable, commission payout etc.

 Supported nation and division in special projects, training, and Houston revitalization.

 Changed Culture – Region currently focused on behaviors that drive customer & dealer satisfaction and financial responsibility

 Analyzed T Mobile share opportunities and develop marketing strategies to gain share compared to other GSM and wireless carriers

`

General Nutrition Centers August, 2002- May2004

Area Sales Manager

Responsible for P & L of 10 stores, responsible for training, recruiting, of managers and sales associates.

 Delivered a 12% YOY growth (company goal 10%).

 Exceeded area sales objectives by coaching, developing, motivating and encouraging sales team.

 Lead division in sales as a percent to quota at 129%.

 Worked with GNC learning and development to launch new training program.

 Provide strategic direction to ensure the communication, implementation and execution of marketing and merchandising programs.

General Nutrition Centers August 2000- July 2002

Retail Store Manager

 Promoted to Area Sales Manager after successfully running the highest volume store in district.

 Successfully managing sales, financial, operations, and all human resource activities.

EDUCATION

Bachelors in Business Administration.

University of Houston-Clear Lake, Texas

Major: Marketing & Finance

TRAININGS/CERTIFICATIONS

• Ken Blanchard –Situational Leadership

• Franklin Covey – Seven Habits of Effective People

• EEOC – Preventing Sexual Harassment at workplace

• Xerox: Problem Solving and Decision Making

COMPUTER SKILL

MS Windows, MS Office Suite (Word, Access, Excel, Power Point), MS Project, MS Visio.

Contact this candidate