Customer Service Manager

Lytoya Griffith

Seymour, Mo *****

M: 417-***-****

************@*****.***

Career Overview

Hard-working, experienced Front Desk Director focused on positive results and client satisfaction reliable, conscientious and capable of taking initiative.

Areas of Expertise

Fast learning I have experience cleaning

Businesses and homes Strong communication skills

Commitment to quality and service I love to clean and organize.

CPR certified

Committed to 100% client satisfaction

Customer friendly

Excellent organization and coordinating skills

Strong communication skills and customer focus

Professional Experience

Front Desk Director

February 2010- Current

Seymour YMCA Seymour Mo 65746

I handle all memberships, such as filing and inputting all information in the computer, making sure it is completely filled out correctly and dealing with any cancellations and renewals. I also fill in as a lifeguard as needed. I am CPR and First aide certified. Also help out in Childcare as needed and clean facility.

Cake Decorator

August 2009- January 2010

Price Cutter Seymour Mo 65746

I was working as Pricing Coordinator when a job as cake decorator came available. I expressed my interest in the job and soon took over that position. I was in charge of ordering all toppings and decorations for the cakes as well as making specialty cakes.

Pricing Coordinator

June2008- August 2009

Price Cutter Seymour mo 65746

I handled all price changes in store. This involves all sale items and regular price changes. I checked in vendors in warehouse and made sure all sale signs were hung up and taken down at correct time.

Front End Manager

April 2008- June2009

Price Cutter

Seymour Mo 65746

I started off as cashier and was moved up to a managerial position very quickly. I was in charge of making the cashiers schedules for the day, making sure front end of store was stocked well, and supervise.

Childcare

August 2007- March 2008

Bolivar Mo 65613

I cared for children in my own home. Meals were provided as well as naps and a snack.

Housekeeping

January 2007- August 2007

Cindy's Cleaning Service

Bolivar Mo 65613

Part a team that along with many houses cleaned several business's such as Doctors Offices, Banks, and Churches.

School Experience

Bolivar High School Graduated 2003 High School Diploma Bolivar Mo 65613

Front desk Director, front desk manager, price coordinator, house cleaner, business cleaner, cake decorator, customer service, HS Diploma,

I enjoy working hard and doing a good job. I love to clean and to organize. I am a mother of Five so it comes very easy to me.

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