Customer Service Sales
Resume:
Kristy L. Lumsden
Technical Proficiency:
+ ** years in customer service related fields
+ Organized and time-management savvy
+ Ability to work independently
+ Management experience
Administrative and Professional Experience
February 2006 – Present Burning Bright Studios, Owner Pittsburgh, Pa.
Event, portrait and wedding photography.
February 2008 – March 2009 Michael Sahaida Photography Pittsburgh, Pa.
In Studio Photographic Assistant (Internship)
Assisted photographer by staging lighting, props for commercial photography.
Cataloged inventory.
March 2006 – August 2007 Northern Home Care Pittsburgh, Pa.
Scheduling Coordinator
Evaluate incoming referrals from social service agencies in the Pittsburgh area to find appropriate home health aides to assist clients with disabilities.
Maintain scheduled appointments and tasks for approximately 75 home health aides.
Interviewed and hired potential employees.
Customer Service and Sales Experience
August 2011 - November 2011 Salt of the Earth
Server
July 2010 – August 2011 Plum Pan Asian Kitchen Pittsburgh, Pa.
Server
March 2010 – July 2010 Straub Dealerships Wheeling, Wv.
Photographer for Internet Sales Department
July 2008 - August 2009 Cheesecake Factory Pittsburgh, Pa.
Server
June 2005 – March 2006 Ritz Camera Centers Greensburg, Pa.
Sales Associate / Lab Technician
Customer service oriented sales of cameras and equipment to fit customer’s needs.
Recorded daily and weekly numbers for sales.
Maintained lab machinery, processed and printed film.
Placed and received incoming orders and assisted with inventory control.
March 2004 – June 2005 Olive Garden Pittsburgh, Pa.
Server
May 2001 - January 2004 Starbucks Pittsburgh, Pa.
Shift Manager
Supervised cash deposits, banking and scheduling of partners.
Delegated duties and breaks.
Designed floor plans and visual displays.
March 2000 - August 2002 The Fotoshop Pittsburgh, Pa.
Lab Technician/Operations Manager
Managed daily operations of photographic lab and maintained machinery.
Computer Skills and Special Training
Mac and Windows platform
Adobe Creative Suite including Photoshop, Illustrator, InDesign and CaptureOne
Microsoft Office Suite
Leadership Training
G.R.O.W. - Grassroots Organizing Weekend Leadership Workshops
Education
December 2010 Pittsburgh FilmMakers Pittsburgh, Pa.
Certificate in Photography
May 2001 Point Park College Pittsburgh, Pa.
B.A. Mass Media Communications and Photojournalism
May 1998 Westmoreland County Community College Youngwood, Pa.
A.A.S. Applied Science in Photography
Dean’s List: Fall 1997, Spring 1998
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