Operations Coordinator/Management

KAREL STEVEN

***E ** Street Brooklyn, NY.*****

P: 718-***-**** E: ************@*****.***

OBJECTIVES: To obtain a position with great opportunities to utilize office skills, display initiative, achieve responsibilities, as well as my bookkeeping and management skills.

EXPERIENCE:

Optimum Applied Systems, Inc. Hawthorne, NY

Bookkeeper/Operations Coordinator 01/2006 to 04/2008

• Executed all account receivable and payable by use of QuickBooks.

• Coordinated all service calls dealing with building managers in the tri-state area.

• Managed four technicians while ensuring the highest satisfaction of real estate owners and property investors.

Crown Awards Hawthorne, NY

Customer Service Representative 04/2005 to 10/2005

• Ensured proper handling of client requests and orders.

• Submitted work orders to shipping department and processed invoices sent to the accounting department.

• Coordinated shipping and handling for all orders and verified that deliveries completed successfully.

Touro College New York, NY

Federal Work Study 11/2004 to 05/2005

• Assisting students, professors, and faculty in computer lab set up.

• Monitored all student internet activity by ensuring proper procedures were followed.

Armani Exchange New York, NY

Merchandising/Stock 06/2004 to 02/2005

• Coordinated full Plan layout of new merchandise for all Armani chain stores.

• Managed receiving of new inventory and processing of all shipment delivered to retail stores.

• Prepared quality assurance auditing of Stock Transfers.

Kenneth Cole Productions New York, NY

Receptionist/ Office Assistant 07/2001 to 12/2003

• Resolved customer issues and complaints regarding distribution of merchandise.

• Performed office duties such as filling and answering phones

• Conducted internal auditing control by verifying accuracy of financial records.

• Processed and coordinated internet returns.

• Assisted accounting department by providing weekly reports of front office business transactions.

Gap Inc. Old Navy Company New York, NY

Customer Service Supervisor 10/1995 to 01/ 2000

• Displayed strong selling and customer service skills while exhibiting fashion trend knowledge.

• Coordinated all training for new hires. Training included full review of front-end policies and procedures.

• Demonstrated a high level of accuracy in completion of administrative tasks.

Pepperdine University Culver City, CA

Office Clerk 05/1993 to 02/1994

• Processed new orders for library purchases while maintaining accurate inventory logs.

• Coordinated department purchases of educational literature.

• Performed formed data entry duties incidental to assigned tasks such as typing invoices, labels, folders, forms and memorandums.

EDUCATION:

Touro College New York, NY

AA Degree in Liberal Arts 09/2005 to 06/2007

BA Degree in Science/Interdisciplinary Liberal Arts & Science 09/2007 to Present

City College- Poise For Success New York, NY

Computer Science, Office Skills Procedures 07/2000 - 01/2001

Institute of Computer Technology Los Angeles, CA

Computer Science, Data Entry Diploma 11/1992- 04/1993

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