Customer Service Engineer

PROFESSIONAL EXPERIENCE

General Dynamics - NASSCO

Purchasing Department San Diego, CA

Material Control Analyst/Buyer 3/2007-04/2010

• Excellent communication and interpersonal skills

• Efficient, task oriented individual with excellent organizational skills

• Developed sourcing strategies and identified competitive supply sources

• Managed status and control material necessary to deliver production requirements

• Experienced in Advance interface with Engineer Drawings

• Oversaw the logistics process from solicitation to expenditure

• Kept abreast of all progress and informed Management

ITS Corporation

General Service Administration San Diego, CA

Realty Specialist 4/2002- 2006

• Initiated all new leases, lease termination or lease informational updates

• Provided administrative support for GSA PBS- San Diego team

• Maintained the information database

• Ensured compliance during the procurement process, occupancy agreements, and other financial procedures

• Provided Tracking and Log assistance in billing client agencies and coding invoices for payment and reconciliations

• Possesses an in-depth familiarization with the Federal Acquisitions Regulations as it applies to Government Leases/Contracts

San Diego Unified School District

Long Term Temporary Assignment San Diego, CA

Substitute Clerk 9/1997- 4/2002

• Served as an office receptionist with administrative duties that included word processing and purchase orders

• Assisted with the preparations of a variety of reports including personnel, supplies, and office training

County of San Diego

Department of Human & Health Services San Diego, CA

Eligibility Technician 4/1995- 9/1997

• Determined eligibility for public assistance as well as the explanation of Federal and State requirements for benefits

• Resolved disputes regarding coverage and performed various administrative duties including data input

• Coordinated a variety of informational memos and projects.

Orange Coast Title

Escrow Department Santa Ana, CA

Escrow Assistant 9/1993-1/1995

• Ordered preliminary Title Reports, reviewed clear Titles, typed escrow instructions and recordable documents

• Balanced accounts, processed foreclosures, and Notes

• Set up wire payoffs and sent documents to County Recorders Office. Handled Insurance, ATTA, CLTA policy payments, CAF and Taxes

• Tracked expiration dates, worked with STAR, OA Tool Management Databases, Lotus Notes and CITRIX

FIFCO Investment Mortgage Banking

Escrow Department Los Angeles, CA

Escrow Assistant 3/1988- 8/1993

• Opened and maintained escrow files

• Ordered appraisal, inspection and preliminary title reports

• Processed escrow instructions and recordable documents. Balanced accounts and processed foreclosures

• Coordinated fire insurance, and reviewed policies for refinancing

• Setup Notary for signing, typed checks, set up wire payoffs and transferred documents to the County Recorder Office

EDUCATION

• Defense Acquisition University (DAU)

• Property Management, West Los Angeles, 1985-1988

• Computer Science, 1980-1982, Iowa State University, Ames, IA

Certificates

• NAPM Certificate for Purchasing

• The Art of Customer Service

• Reimbursable Work Authorizations (RWAs)- PBS 104

• Pricing Policy for Space (PBS 107)

• Cost Analysis (CLB007) Section 889

• Service-Disabled Veteran-Owned Small Business & Federal Acquisition

SUMMARY OF SKILLS

Type 40 WPM

Microsoft Office Suite

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