Manager Maintenance

Joshua M. McNeal

**** ******** **. • Reno, NV ***23 • 775-***-****

*************@*****.***

Work Experience

United Parcel Service Sept. 2001 – Present

Supervisor / Trainer / Hazardous Material Responder

• In order to improve processes and workflow, took it upon myself to become expert in the company’s business systems, distribution applications, and dispatching systems.

• Responsible for daily dispatching of delivery trucks including on the spot adjustments.

• Implemented employee performance and tracking processes. Used the results of these processes to improve the employee orientation process.

• Monitor quality of inbound loads and report conditions to corporate headquarters.

• Received specialized training on how to respond to hazardous material spills, responsible for recertifying non-management responders

• Trained new employees, monitor their progress, and determine future employment status during orientation period.

• Work with customers to resolve issues regarding damaged packages, late shipments, and reroutes.

• Responsible for working with union stewards regarding employee discipline and grievances.

Wal-Mart Logistics April 2009 – Present

Order-filler/Loader/Trainer/Haz-Mat Team

• Ensure inventory remains accurate, verify what is on hand, report shorts/damages.

• Responsible for handling products and accurately compiling orders for stores.

• As needed fill in for absent loaders. Trained to use various powered equipment.

• Trained to respond to hazardous material spills.

Coldwell Bankers April 1997 – Sept. 2001

Property Manager

• Managed multiple company properties. Interviewed and approved tenants, collected and deposited rents, selected and managed maintenance vendors and their work.

• Consolidated property maintenance vendors resulting in an average cost savings of 10%.

• Implemented a proactive rent management system that eliminated late rental payments.

Education

Master of Arts, History (With Honors)

Slippery Rock State University of Pennsylvania

Bachelor of Arts, History

University of Utah

Awards and Achievements

Academic Excellence Award Slippery Rock State University of Pennsylvania

Interests

Research, reading, analysis, photography, traveling, Boy Scouts of America, camping, outdoors

Skills

Proficient with Microsoft Office Suite, multiple warehouse computer applications.

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