Manager Customer Service
Resume:
Chris A. LeComte
Hopewell VA *3860
PERSONAL QUALIFICATIONS:
** ***** ** ******** ********** experience
Extensive experience in billing, DOT regulations and collections
Expertise in claims investigation and sales
Implementation skills for front line problem solving
Unique concepts to create teamwork
EXPERIENCE:
Nots Services July 2011-Present
Terminal Manager Kokomo,Indiana
Responsibility:
Complete terminal operations
Shotgun Distribution, Inc October 1996-Present
President, Chester VA
Responsibility:
Distribution for out of state manufacturers
Manage accounts, sales, DOT requirements, logging, and maintenance
Achievements:
Went from one to ten power units with 20+ trailers
Improved receivables from $100k to $1.5 million
Carpet Transport, Inc June 1988-October 1996
Terminal Manager, Richmond VA
Responsibility:
Manage and oversee OS&D department, collections, tracing clerks, customer service, legal documents, drivers, personnel department, and initiate sales and manage reliable service
Achievements:
Most improved terminal award for 1989 and 1990
No workmen’s compensation claims award for 1991
BGR Transportation Co. February 1987-June 1988
Operations Manager (carpet division)
Terminal manager
Responsibility:
Coordinate preventative maintenance program for equipment, manage collections, claims, billing and hiring of personnel
Achievements:
After four months, promoted to Terminal Manager
Reeves Transportation Co. January 1981-May 1985
Terminal Manager (carpet distribution)
Day Supervisor
Responsibility:
Location and type of building for opening new operations, hiring of employees, implementation of total operations, communications, sales, and setting of rates
Achievements:
Relocated to Shreveport, LA from Houston TX to open new operations
Relocated to Hopewell, VA from Shreveport, LA to open new operations
P & L improvement after six months of operations
Education:
Attended Upper Iowa University-Business Administration
Salary:
Negotiable
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