Customer Service, Administrative Assistant, Sales

Melissa Dann

**** ***** **** **

Apt ***

Racine WI 53402

262-***-****

Objective

• Seeking an Administrative Assistant position with a company that will allow me to fully utilize my communicational, organizational, and problem solving skills.

Work Experience:

• 2011-2012, Client Services Inc, St Charles, MO, Debt Collector

• 2010-2011, The Law Offices of Mueller and Haler, Belleville, IL, Call Center Receptionist

• 2010-2010, The Bank Of Edwardsville, Ofallon, IL, Teller

• 2009-2010, JCPenneys, The Woodlands, TX, Sales Associate

• 2009, Aberdeen Proving Ground Dental Clinic Command, Aberdeen, MD, Externship

• 2009, Maryland University Dental School, Baltimore, MD, Internship

• 2008-2009, Fashion Bug, Aberdeen, MD, Sales Leader

• 2007-2008, Home Childcare, Fairview Heights, IL, Child Caretaker

• 1999-2007, Toms Supermarket, Mascoutah, IL, Cashier/Baker

Education:

• Medix School Towson, Towson, MD, 2009

• Southwestern Illinois College, Belleville, IL, 2007

• Mascoutah Community High School, Mascoutah, IL, 2000

Skills:

• Typing Skills, 45-50 wpm

• MS Word

• Written Communication

• Scheduling

• Telephone Reception

• Customer Service

• Collections

Duties:

• Handles calls and promptly forwards them to appropriate staff.

• Schedules appointments for potential and current clients.

• Organizes, sorts, and prepares all incoming and outgoing mail.

• Responsible for following up with clients regarding no-show appointments

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