Sales, Management, Customer Service, Food Service

Jeff Mitchell

***** *********** *****

Houston, TX 77064

*******@***.***

Tel: 281-***-****

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OBJECTIVE

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I am looking for a position with a stable company that will offer growth and opportunity. I am self motivated, enthusiastic and energetic. I am a proven team player and have strong communication skills. I have all the attributes of being an assett to your team and company.

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EXPERIENCE

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7/2009 - Present

Custom Remodeling Pearland, TX

Customer Service Sales Director

* Sales personnel training

* Motivate, set goals and new challenges for the sales personnel

* Follow and forecast sales objectives

* Assist and manage any customer issues

* Quality control

1/2005 - 6/2009

Alliance Chevrolet LaPorte, TX

New Car Sales Director

* Responsible for new car sales production

* Managed the front & back-end profit by structuring car deals for loan approvals

* Responsible for training for the new car sales staff including GM Standard for Excellence

* Responsible for the inventory - the ordering, arrangement and appearance on the lot

* Responsible for customer service and CSI scores

12/2003 - 12/2004

Zydeco's Restaurant & Grill Friendswood, TX

Manager

* Brought this restaurant from almost closing to making a profit

* Responsible for accounting aspects of the restaurant including the cash flow

* Assisted in the training of the bartenders, wait staff, hostesses and bus boys

* Facilitated with TABC audits

* Ordered food and liquor

* Customer service

7/2002 - 12/2003

Classic Cafe Pearland, TX

Bar Manager

* Retained a large customer base by becoming friends with the customers, knowing them by name and their drink

* Responsible for ordering the liquor and accounting for the cash flow

* Enjoyed training and motivating other bartenders

* Accustom to the fast pace of this busy bar

* Maintained my TABC certifications

11/2000 - 4/2002

Cactus Grill Pearland, TX

Bartender / Server

* Waited tables and learned how to bartend in this fast paced grill

* Served large sections of tables with ease

* Customer service skills were a must

* TABC certified

11/1999 - 11/2000

Exxon Mobile Baton Rouge, LA

Deck III

* Fire & Safety Watch

* Required to be knowledgeable of and maintain OSHA cerftification

* CPR certified

* #1 priority was safety

* Required to be up to date on United States Coast Guard regulations and requirements

* Certified in full face and half mask breathing equipment

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SPECIALIZED TRAINING

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Mark of Excellence from Chevrolet

TABC Certified

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PERSONAL

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I was born in Jackson, Mississippi and moved to Texas seventeen years ago. I have a twin brother and a sister. I spend my spare time relaxing with friends and watching the Astros and Texans.

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REFERENCES

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Brad Emel, Mayor of El Lago & Owner of several successful restaurants 281-***-****

Lori Gladdis, Restaurant Manager 281-***-****

Kirk Dominique, Finance Director 281-***-****

Kim Newton, Finance Manager 832-***-****

Chris Easterling, General Sales Manager 713-***-****

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