Customer Service Representative
Resume:
Sharifa Campbell
**** ** **** ****** - *** c ***
North Lauderdale, Florida 33068
QUALIFICATIONS SUMMARY
A hardworking and enthusiastic Registered Pharmacy Technician with experience in in both mail-order pharmacy and retail operations. . Learns quickly with ability to perform tasks accurately in a fast-paced pharmacy environment. Excellent customer service skills.
EDUCATION
Medvance Institute, Ft. Lauderdale, FL
Graduate, Pharmacy Technician Program 11/2006
PERTINENT SKILLS
Receive/Screen prescription orders; Prepare/Distribute medications; Prepare
solutions ;Computer skills in word processing and hospital billing system;
Medical Terminology; Excellent customer service skills.
PROFESSIONAL EXPERIENCE
CVS/Caremark, Pompano Beach, FL
(CVS Caremark entered into an agreement with Aetna to manage purchasing, inventory management and prescription fulfillment for Aetna’s mail-order and specialty pharmacy operations.)
Registered Pharmacy Technician 01/2011 – 12/2011
Labeled, Filled, Counted, Stocked Patient Medications
Aetna Pharmacy Services
Registered Pharmacy Technician 04/2007 - 12/2010
Labeled, Filled, Counted, Stocked Patient Medications
CLINICAL ROTATIONS (240 Hours)
Target Pharmacy, (Externship), Lauderhill, FL
Filled prescriptions took prescriptions at counter, refills over the phone and
printed out labels. Restocked shelves as necessary. Entered patient profile
into computer with insurance information. Provided excellent customer service.
Walgreen's Pharmacy, (Externship), Ft. Lauderdale, FL
Filled prescriptions took prescriptions at counter, refills over the phone and
printed out labels. Restocked shelves as necessary. Entered patient profile
into computer with insurance information. Provided excellent customer service.
Office Team, Boca Raton, FL 2/2006 - 8/2006
Customer Service Representative/Receptionist
Placed in office settings performing clerical tasks such as filing, faxing and
handling of phones.
Convergys, Tamarac, FL 7/2005 - 1/2006
Customer Service Representative
Provided technical support and handled payments payments for Comcast customers.
Magazine Services of America, Tamarac, Fl 8/2004 - 1/2005
Sales Representative
Promoted less costly magazine for prospective customers
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