OSCODA MI, *****
989-***-**** ****************@*****.***
REBECCA STARLIPER
OBJECTIVE
I am seeking a full or part time position with a company where my skills can be used to their fullest extent to promote the growth and current status of the company.
WORK OF EXPERIENCE
[ June-2010 - March-2012 ] [ CruseCom ] [ Oscoda, MI]
[ Training and Scheduling Assistant Supervisor]
Crusecom is a secure facility that handles call center contracts for Michigan EBT and WIC Client and Retail programs, Michigan DNR Burn Contracts, and Direct Express Social Security Benefit Card in association with ACS Xerox. My responsibilities included taking phone calls for all contracts and maintain a minimum 85% call quality scores which I excelled in maintaining at least a 90%, while also keeping within a per call time frame, making and maintaining a schedule for 150 employees, designing and maintain a training class program. This job often required work with Microsoft Word, Excel, and PowerPoint.
[ April-2010 - June-2012] [ Flower Garden] [ Harrisville, MI ]
[ Waitress]
[ The flower Garden is a restaurant that I was a waitress at, my responsibilities included waiting on tables, making a check and counting change, cleaning, organizing and stocking.]
[ November-2009 - March-2010 ] [ Old Navy ] [ West Branch, MI]
[ Sales Associate\]
[ Old Navy was an outlet retail clothing store I was a Sales Associate with. I was responsible for stocking and maintaining floor plans, cashier, dressing room, receiving stock, and inventory.]
EDUCATION
[ 2004-2006] [ Alcona High School ] [ Lincoln, MI]
[ High School Diploma]
I also have some college credits, mostly in English and Criminal Justice.
I was very involved with the Miss America Program holding many titles and working in several charity events.
References Available Upon Request