Human Resource Generalist/Recruiter

INNOCENT P. UMOINYANG

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**** ********** ********* *****, **-A

Jacksonville, Florida 32211

Cell 904-***-****

Home 904-***-****

******@***.***

Education

MBA (Student)

2006:University of Phoenix, Jacksonville, Florida.

2006:Ellis College of Business, New York Institute of Technology-Old Westbury.

Efficiency: Global Management, anticipated graduation in 2009.

Areas of Strength:

•Excellent communication and writing skills

•Excellent listening and interview skills.

•Excellent Human Resource Generalist and Employment Compliance Specialist

•Excellent Facilitator: Conducted seminars ,workshops, and event planning

•I have developed excellent working relationship with employers and employees during my tenure with the Jacksonville Human Rights Commission.

•Consistently exceeded department quality and productivity goals.

•Consistently negotiated settlements between aggrieved parties.

SUMMARY OF QUALIFICATION

I have eighteen (18) years experience with the Jacksonville Human Rights Commission. My professional experiences focus on the interviewing, listening, investigation, negotiation, and planning of cases. I have worked with employees and employers in effort to resolve issues per established guidelines, rules, and policies.

Equal Opportunity Specialist:1989-2007

PROFESSIONAL EXPERIENCE

City of Jacksonville (Jacksonville Human Rights Commission)1989-2007

•Developed Investigative Plan and drafted document requests to obtain relevant information and evidence to conduct investigation.

•Prepared and forwarded notifications of said allegations to Counsel for Respondents.

•Analyzed Position Statements received from Counsel with Complainants.

•Contacted the Respondent’s counsel either by written or verbal methods to obtain the missing information. Evaluated whether or not enough information was present to conduct a conference with the Complainant.

•Reviewed Position Statements received from Respondent. Verified that all information requested was provided.

•Interviewed witnesses and Respondent’s personnel.

•Counseled Complainants, Respondents, and authorized representatives of the two, regarding the investigation.

•Conducted Fact-Finding Conferences which involved the taking of testimonies from parties involved and their witnesses.

•Negotiated Agreements to settle or conciliate complaints.

•Testified and appeared before Administrative panels regarding investigative findings and recommendations.

•Participated in and conducted Seminars, Workshops, and community projects.

•Made a final recommendation, wrote Investigative Memoranda (decision) of the final investigative findings.

PROFESSIONAL TRAINING

June 2007:

Successfully completed five-week (5) Fair Housing Assistance Program Investigator Course conducted by U. S. Department of Housing and Urban Development) at the National Fair Housing Training Academy, Washington, DC.

Areas of training include:

•Critical Thinking and Investigation

•Clear Writing through critical Thinking

•Discovery Techniques and Evidence

•Theories of Proof and Data Analysis

•Negotiation skills and interviewing Techniques

•Standards for Testing cases

•Briefing Techniques for complaint investigations

•Investigation Review and Application

•Provides essential tools on how to develop a case for litigation

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November 2007

Developed and operates internet website GoodsandGoods.com which sales hard to find specialty items.

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TECHNICAL PROFICIENCIES

•Windows 98, 2000, NT, XP, Vista, MS PowerPoint

•Internet Explore, MS Outlook

•MS Excel

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