Management Sql Server

******.***@*****.*** 337-***-****

Ian Matthew Romero

Summary

Accomplished, results oriented information technology professional with several years of management and

technical experience. Proven success in leading projects, completing implementation prior to assigned

deadlines with minimal impact to production. Adept problem-solving skills with the ability to proactively

identify and resolve issues. Excellent communication skills, frequently collaborating with upper

management.Demonstrated ability to acquire technical knowledge and skills rapidly.

Professional Experience

Network Administrator – Bayou Companies (subsidiary of Insituform Technologies), New Iberia, LA March 2010

– Present

• Maintain and troubleshoot the company’s local and wide area networks, including several servers,

end user work stations, Cisco routers and firewalls, NAS devices, wireless access points, and any other

network equipment utilized.

• Lead projects, including implementing new software, training employees with new technologies and

maintaining productive relationships with software and hardware vendors.

• Remotely support and troubleshoot end user incidents as necessary.

• Asset management of all devices, servers and computers.

• Mobility administrator, including (but not limited to) setting up new cell phones, monitoring

bills, keeping costs to a minimum, compiling usage and spending charts.

• Sage Pro ERP troubleshooting and maintenance.

• Create, run and maintain database queries. Compile reports using SQL Reporting Services, utilizing

data from ERP application tables.

• Management of network time clocks running on SQL databases.

• Backup administrator, responsible for all data backup and restoration processes.

IT Support Specialist – Superior Energy Services, Broussard, LA October 2009 – Present

• Receive and process all IT change request, such as new access, new accounts, system changes, and

purchases.

• Discuss and implement new procedures with the IT Service Center to maximize production and

effectiveness of department.

• Enter reported troubles into Remedy ticket management system, and determine if the reported issue

can be resolved internally or escalate to the appropriate tier.

• Monitor all network locations and devices, and immediately solve or escalate any problems that are

causing downtime or lack of productivity for end users.

• Support international users, sometimes involving the use of translation tools and remotely

support systems which are configured with MUI’s other than English.

Warehouse Foreman – Doerle Food Services, Broussard, LA March, 2006 – October, 2009

• Managed and directed the Night Operations, consisting of 15+ employees.

• Communicated with other departments in order to better serve our customers and improve business

operations.

• Prepared forms and presentations for upper-management to review the progress and production of all

night operations.

• Carried out orders from the Director of Operations and Vice President to fulfill customer needs and

comply with company policies.

Accomplishments

• Utilized SQL Reporting Services and Report Builder 3.0 to produce several reports that assisted key

managers in identify financial and operational needs.

• Analyzed usage trends and identified areas of overspending to reduce mobility bills by as much as

40%.

• Migrated mail system from Exchange 2003 to Exchange 2010.

• Upgraded several Blackberry Enterprise 4.x servers to 5.0.2.

• Assisted with development and implementation of virtual servers (VMware).

• Developed policies and procedures to ensure SOX compliance.

• Remodeled data centers to enforce cable management and device organization, including installation

of server racks, physically moving all data center devices to new racks, and installing all network, power

and connection cables in an orderly fashion.

• Worked with the IT team at Bayou Companies to decrease resolution turnaround time and minimize

downtime to improve the company’s IT approval rating from 60% at the beginning of 2010 to 98% at the end of

2010 (based on survey results from more than 100 employees).

• Key coordinator in planning and implementing Cisco VOIP phone system for over 100 users.

Technical Skills

Networking – TCP/IP, network troubleshooting (LAN, WAN and Wireless), switch and router maintenance, Intel

PXE boot, DHCP, SNMP, DNS, Cisco IPSec VPN

Hardware – Cisco switches and firewalls, Nortel switches, Nortel BCM IP enabled phone systems, Barracuda

backup servers, Dell servers, HP servers, Bomgar remote support appliance, Barracuda mail filters,

Barracuda web filters, APC UPS, various NAS devices, Handlink biometric timeclocks, Accuengine biometric

timeclocks, Dell Powervault AutoLoaders (LTO), Quantum SuperLoaders (LTO), Cisco wireless access points,

Siemens S7-300, SonicWall security appliances

Operating Systems – Windows 2000, Windows XP, Windows Vista, Windows 7, Windows Server 2000, Windows Server

2003, Windows Server 2008, Windows Server Small Business, VMware vSphere 5.0

Software – Brivo Security and Access Control Systems, Windows Deployment Services, IIS, Terminal Services,

DFS Replication, MS SQL Server 2005, MS SQL Server 2008, SQL Server Reporting Services, Microsoft Exchange

2003-2010, WSUS, Dynamics GP, RealVNC, Symantec Endpoint Protection, Symantec Backup Exec, Insperity

Timestar HR & Payroll Solutions (formerly Galaxy), Sage Pro ERP, BMC Remedy Service Desk, Spiceworks,

WhatsUp Gold, Citrix Presentation Server 4.5, Symantec Ghost, Step 7 Engineering Software

Education

2006 - Graduated as a home schooled student.

2012 – Completed Automation Training’s Siemens S7-300/S7-400 with STEP 7 Course Modules 1-4

References

Available upon request.

Contact this candidate