Administrative position with a dynamic, reputable company

ELIZABETH JAAR

**** ***** ***** ******

Pasadena, California 91104

Tel: 626-***-****

*-*********@*******.***

An accomplished professional seeking for an Administrative position with a dynamic, reputable, and progressive company that will enable me to use my skills and expertise to excel.

SUMMARY OF QUALIFICATIONS

• Strong and disciplined work ethic / Task prioritization / Multi Tasking / Motivated to excel at undertakings

• Effective verbal / written Communication skills / Professional attitude / Planning and Scheduling

• Understanding of document flow / processes, excellent grammar and proof reading

• Thrive in both independent and collaborative work environments

• Background in Administrative and Clerical, remarkable word processing and data entry skills

• Typing skills of 55 WPM, Proficient with Microsoft Word and Excel, and various office technologies

CAREER HISTORY

BFI CANADA December 2010 – October 2011

Concord, Ontario

Administrative Assistant

• Operate desktop computer to compose and edit correspondence and memoranda from dictation, verbal direction and from knowledge of policies of established departments/divisions; prepare, transcribe, compose, type, edit and distribute agendas and minutes of numerous meetings.

• Assisting management team with various projects.

• Sort, review, screen and distribute incoming and outgoing mail; prepare, compose and ensure timely responses to a variety of routine written inquiries.

• Handling new business calls, scheduling appointments in Salesforce and distributing to Outside Sales Reps.

• Customer retention, customer service calls, inquiries or questions regarding contracts / accounts.

• Completes all required Customer Service Agreements (CSA) and other miscellaneous reports and paperwork.

• Effectively negotiates to retain (non-major account) in-bound calls related to lost business, retention, due to competitive reasons. Respond to both inbound and make outbound calls to existing customers, cold calling.

• Reporting to Manager.

LEISURELINK November 2004 - September 2009

Pasadena, California

Executive Assistant

• Schedule and coordinate meetings, interviews, appointments, events and other similar activities for supervisors, which also includes travel and lodging arrangements.

• Supported business and management team, created expense reports for the CEO of company.

• Quality Control for content and pictures on all the Distribution channels and company’s consumer website.

• Handled all correspondence, creating letterheads, filing, prepared, distributed mass mailings through Constant Contact.

• Created company revenue reports, managed social media (Facebook, Twitter, etc.) accounts for company.

• Worked very closely with the CEO of the company and reported to the CEO on all job assignments.

WORLDWAY TRAVEL / AMERICAN EXPRESS January 1998 – November 2004

Glendale, California

Administrative Assistant / Customer Service

• Provide administrative/secretarial support for various departments/divisions such as answering telephones, assisting visitors and resolving a range of administrative problems and inquiries.

• Processed credit card payments for American Express customers.

• Reporting to owner / manager.

EDUCATION AND PROFESSIONAL DEVELOPMENT

Hospitality and Customer Service International Air Academy Ontario, California

General Education Pasadena City College Pasadena, California

General Education Pasadena High School Pasadena, California

OTHER INTERESTS

Traveling, reading books, listening to music, love to dance, enjoy surfing the internet.

Contact this candidate