QA TESTER

EDUCATION:

Bachelor’s degree in Computer Science - Anna University - India

SUMMARY:

• Having 6 Years of experience and expertise in the IT industry of Quality Assurance, Software Testing manual and Automation in client/server, mainframe and Web Applications.

• Proficient in Preparing Test Plans, Test Scenarios ,Test Cases and Test Scripts

• Experienced in Automating the Client/Server, Mainframe and Web-based applications using test tools such as Quick Test Pro, Win Runner, LoadRunner and Test Director/Quality Center.

• Experienced in full cycle of Software Development (SDLC) Initiation, Analysis, Design, Coding, Testing, Documentation, Maintenance and Enhancement.

• Exposure to Standardized Quality Assurance processes like Waterfall Model, V Model, SEI: CMM (level 1-5) and Six Sigma

• Extensive involvement in Functionality Testing, System Testing, Data Driven testing, Performance Testing, Regression Testing, Load testing, User Acceptance testing, Front-end Testing and Back-end Testing of multiple applications on various environments.

• Hands on Experience in Creating and maintaining Shared Repository for the AUT(QTP)

• Expert level knowledge on Object Identification (QTP)

• Expert in developing VB Script using QTP(Expert Mode)

• Well Experienced in writing Descriptive Programming for Automation.

Well Experienced in analysis, design, modeling, development, implementation and testing of Client/Server and Data warehouse applications using Oracle, MS SQL server on Windows and UNIX platforms

• Expert in Performing different Frameworks like Modular, Keyword driven, Hybrid

And Data driven frame works.

• Experienced in writing program to connect different Database like SQL Server, Oracle to

Access data through QTP

• Extensively involved in Back-end and manual testing using SQL and PL/SQL

Statements for data manipulation.

• Ability to interact with developers and product analysts regarding testing status and maintain detail QA documentation.

• Possess strong problem analysis skills, with ability to quickly master new concepts, applications, and an effective team player.

• Highly motivated, Self-starter able to work independently and collaboratively with in a diverse technical team

• Strong Leadership, analytical, interpersonal and communication skills.

• Designed and developed test scripts for front-end and back-end modules based on the automation framework.

• Extensively used Mercury Quality Center for tracking the functional requirements and the testing progress.

• Tuned SQL queries for better performance. Developed SQL Server applications, translated data and managed implementation to ensure successful execution of an application.

• Played a key role in generating reliable test scripts using QTP and converted 97% of the automatable manual test cases into automated scripts, which helped to reduce the 3 week regression cycle to a 2 week regression cycle

• Executed the regression suite for all the application releases

• Prepared Test Estimation document for every release and adhoc requests, which helps in calculating the time and resources needed for the task to be completed

• Performed Functional, GUI, System, Integration and Regression testing

• Performed testing of back end modules on Unix

• Extensively used TOAD to execute SQL queries to validate data

• Mentored, trained new QA engineers on the automation framework

• Worked on full life cycle of the project

• Maintained quality documents of the project, like Test Metrics Template, Project Schedule, RCA(Root Cause Analysis) and Defect Metrics Sheet

• Created Test Case Progress Reports and informed project manager on the test progress

TECHNICAL COGNIZANCE:

Testing Tools

Quick Test Pro, Load Runner, Win Runner, Test Director, Quality Center

Operating Systems UNIX/LINUX, Windows NT/2000/2003/XP.

Application Server/Web server Apache, .Net, Web Logic, Web sphere, Tomcat, IIS

Languages C, C++, Java, SQL, Java Script, VB Script, TSL, XML and HTML

RDBMS Oracle 9i/10g, SQL Server 2000/2005 and MS-Access

Software Methodologies Waterfall model, V model, Spiral model, Agile

PROFESSIONAL EXPERIENCE:

08/07 to 11/09 Columbus/OH

JP Morgan Chase

QA Analyst

Chase online is the existing retail Internet banking portal for US customers. It supports multiple languages on a distributed but unified system. Chase online allows customers to open accounts online, have access to their account information, perform a host of banking transactions like one time or recurring transfers, payments to personal payees or Merchants, receive alerts for transactions and edit/customize their details and preferences.

• Responsible to gathering of information from client, customers, core users regarding to data and business processes and make proper documentation.

• Participated in all phases of Soft ware development and test development life cycle.

• Developed and executed different work products using Quality Center, Requirement maintenance, Test plan, Test Suite and execution. Design and execution of test strategy, test plan, test cases and automated

• Scheduling and allocating work amongst the team members, ensuring deliverables in time.

• Developed the strategy for Manual Testing of the application and tested the strategy to be client compliant.

• Performed Integration and System Testing as part of the testing effort using different operating systems.

• Extensively performed Manual Testing process to ensure the quality of the software. Responsible for creating varied test data to extensively test functionality.

• Involved in Back End testing for SQL Server as a part of Parallel Test and written SQL and PL/SQL queries to extract and validate the data.

• Created SQL queries in SQL Query Analyzer for analyzing data in SQL Server Database for 3-point and 4-point data.

• Conducted Integration testing between the customer site and Administration site to verify the dataflow.

• Responsible for defect management Using Quality Center (defect logging, defect tracking, defect triaging, status updating and defect reports and metrics)

• Updated the test scripts and test plans based on the application enhancement.

• Developed Test strategy documents that were helpful for new members of the team.

• Performed Class Mapping of the objects and executed Error Handling and Exception cases. Analyzed test results and created detailed reports of the Bugs, Pass-Fail report, Comparison Chart for management review.

• Other duties included, training QA members, assisting documentation team to understand functionality of the system, coordinating efforts with the development team and reporting status to QA Project managers.

• Acted as liaison between the development team and the client for defect impact analysis and resolution.

Environment: : Quality Center, Rational Clear quest, Oracle 10g, MS Visual SourceSafe 6.0, Windows XP, Windows 2000 Server, Clear case, Unix – Solaris

SBC, Indianapolis, IN July06 -June07

QA Tester

Project: E-Billing and online payments

SBC is a global telecom company providing telecom/internet services. This project is aimed to providing a short time solution to providing unified billing to the residential customers who use multiple services such as long distance, cable, Internet, Mobile Phone and other broadband services. This project contains two parts. The first part is identification of such customers and building an initial load for the new enterprise database. The second part consists of calculation of combined bill for the services, bill generation and preventing bill generation for these customers by the other individual systems. This project contains different modules like customer account details, service details, billing details and customer matching modules. The web applications deal with the online DSL registration, dial-up registration, web ordering, usage, and billing.

Responsibilities:

• Analyzed user requirements, and strategic QA documents such as test approach document, and test plan.

• Conducted functionality and regression testing during the various phases of the application.

• Managed the testing process, schedule batch tests, log and track defects using Quality Center.

• Enhanced the test cases and test strategy using functional requirements and use cases.

• Performed web testing for checking page contents, broken links, web objects, frames and tables.

• Created and tested scenarios using positive and negative test data.

• Tested application for cross-browser compatibility.

• Involved in preparing the status reports every week, which includes revision history, test case status, metrics, QA issues and defects.

• Performed backend database manual testing using SQL queries to check for the data validity and the data integrity.

Environment:Windows NT/2000 and MS-SQL server 2000, Quick Test Pro, Load Runner, Quality Center, VB Scripts, weblogic sp4. Java,Linux, IE / Mozilla, XML, MS Project

08/04 to 05/06 Radiant Systems, Hyderabad,India

QA Analyst

Hospitality

Radiant's Real-Time Store technology includes the comprehensive suite of Aloha Hospitality Solutions as well as the Radiant solution for quick service and Table service restaurants. These products represent the premier end-to-end solutions in the industry today. With a modular design, they provide operators with the flexibility to implement all components as a comprehensive system or individual components to address specific business problems.

• Lead the QA team of Onsite/Offshore software professionals.

• Monitored the Organization processes, standards & map out a detail QA strategy, create and review test plans, test procedures and test results.

• Used Rational tool for automation

• Defined entry & exit criteria for testing.

• Possess expertise in both implementing and using Ariba

• Experienced in Ariba: Buyer, Analysis, Contracts, Invoicing, & Sourcing modules, Ariba Supplier

• Member of Ariba Merge-to-Master implementation team to migrate suppliers

• Prepared proper checklists, templates and standard documents and ensure strict adherence to them throughout the software development lifecycle. Ensure proper documentation throughout the project.

• Estimate, assign and prioritize the tasks for the team.

• Experience in handling the projects in configuration management like VSS.

• Worked as configuration management team member for VSS.

• Acted as a single point of contact between client and the offshore team. Ensure periodic status reviews, query resolution and timely deliveries.

• Performed Unit Testing, Black box testing, White box testing, Functional Testing, Performance Testing, and Regression Testing using automated testing tools like Rational Robot and Test Manager for critical client server, web based applications.

• Initiated & carry out defect prevention activities and defect tracking using Rational Clear Quest tool.

• Participated & guided in customization of the ClearQuest tool as per the Organizations need as a part of missing QA processes implementation.

• Technical ability to understand the code, continuously interact with development team ensure timely product release, design review, code review and identification of pain areas in the process.

• Refine the QA Testing Best Practices to continuously improve the process.

Environment: C, C++, VC++, SQL Server, VSS, JAVA/J2EE Embedded, Rational Clear Quest, Rational Clear Case

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