Administrative Assistant Front Desk

BUKURIA SINANOVIC

**** ******** ******

Bronx, NY 10461

V-mail: 646-***-****

E-mail: *********@*****.***

PROFESSIONAL PROFILE

* An organized, detail-oriented team player with effective communication strengths, diplomatic telephone etiquette, enhanced by affability, tact and strong interpersonal skills.

* Highly professional demeanor and speech, augmented by impeccable corporate image.

* Proficient in use of multi-line switchboards and communication consoles.

* Knowledgeable in the use of Windows; MS Word, Outlook; Time Matters, Time Slips, NYC Way

* Multilingual–Fluent and literate in Albanian, Yugoslavian and English.

EXPERIENCE

CitiGroup/Lava Trading New York, NY

Administrative Assistant/Receptionist 6/06-7/10

* As first point of contact with clients and visitors, represent the company in a professional, efficient and courteous manner, facilitating the purpose of their visit and ensuring orderly flow.

* Manage the front desk for over 200 employees including screening and routing incoming calls, greeting all visitors and distributing mail and deliveries.

* Placed procurement orders and submitted invoices for processing

* Coordinated expense reports, travel accommodations, and catering arrangements for meetings.

* Monitored supply inventories and placed replenishment orders as needed for three Lava Trading sites.

* Received/logged deliveries including crucial equipment for data centers, IT, and telecom departments.

* Coordinated candidate screening and interviews for Human Resource Department.

* Updated and maintained internal employee telephone directory and salesforce database.

* Arranged for messengers, car service, and UPS shipments; reserved conference rooms and placed catering orders; provided administrative support to all teams, as necessary.

Jeffrey Samel & Partners New York, NY

Receptionist/File Clerk 12/05-2/06

* Managed the front desk including greeting all visitors, directing deliveries and distributing mail.

* Employed multi-line switchboard and paging system to manage high volume call traffic.

* Responded to general inquiries and routed complex calls or specific requests to appropriate party.

* Generated and distributed daily reports; typed documents, and maintained the filing system.

* Scheduled depositions and conference meetings; assisted bookkeeper in accounts payable/receivable.

Gair, Gair, Conason, Steigman & Mackauf New York, NY

Administrative Assistant 4/02-12/05

* Generated and maintained litigation documents, oversaw photoredacting of trial exhibits.

* Scheduled depositions and conference meetings.

* Arranged car service for clients.

Tradeship, Inc. New York, NY

Receptionist 2/00-10/01

* Conducted visa application processing for foreign employees.

* Collected and maintained employee timesheets.

* Organized company luncheons and meetings.

* Assisted accountant with compilation of company finances and generation of statements and reports.

EDUCATION

Borough of Manhattan Community College New York, NY

Major: Humanities 1/09-Present

References available upon request.

1626 Parkview Avenue

Bronx, NY 10461

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