Customer Service Training

Chris A. Brown

**** *********** **.

League City, Texas 77573

Phone: 832-***-****

E-Mail: *******@***.***

EMPLOYMENT HISTORY:

Suzlon Wind Energy Corp. (08/20/2007) - (12/23/2010)

**** ****gation Blvd. / Port of Freeport, Texas 77541

Title:

* Shipping and Receiving / Inventory Technician

Duties:

* Manage Truck Shipping and Receiving Loads / Checking and Inspecting

* Manage Vessel Shipping and Receiving Loads / Checking and Inspecting

* Manage Company Inventory Control at the Port of Freeport

* Create Company’s’ (Bill of Ladings) for Port Load outs

* Keep Weekly Port Inventory on the Company’s Portal

* T.W.I.C. Certification – December 2009 – December 2013

Suzlon Wind Energy Corp. manufactures Wind Turbine Components.

The Components are shipped via vessel from India and arrives

to Shipping Ports in America.

ON THE JOB SKILLS:

*Microsoft Outlook – Check and verify e-mails daily for organizing work orders.

*Microsoft Excel – Created / Developing Spreadsheets for the Inventory of Components and Various Parts.

*Leader – Implementing and planning as to how to load Components and/or Parts on Trucks (40-48 ft. Flatbeds and/or Passenger Vans).

*Training – Presenting how to SAFELY load and unload Components and Parts (Job Safety Analysis).

Reason for Leaving:

* Lay off / Lack of Order Intake

Noble Drilling Corp. (07/22/2005) - (04/25/2007)

13135 S. Dairy Ashford, Suite 800 / Sugar Land, Texas 77478

Title:

* Roustabout / Crane Operator Trainee

Duties:

* Rigging for Offshore Loading

* Operating Offshore Pedestal Crane (Training)

* Fire Watch

Certified Training:

* Shell Crane Platform / Pedestal Crane Operator

* H.U.E.T / Safe Gulf, ASS

* Shell Rigging

* Materials Coordinator

* Personal Survival Techniques (Water, Helicopter Travel)

* WellCAP (Well Control Training)

* Confined Entry Space Certification

Noble Drilling Corp. is an Oil & Gas Drilling Company. They have Submersible, Semi-Submersible and Platform Drilling Rigs throughout the World.

ON THE JOBS SKILLS:

*Training – Promoting Safety (Job Safety Analysis) before all Crane Lifts

Reason for Leaving:

* Travel (Offshore)

Harris County Sheriff's Office (07/30/1990) - (12/04/2004)

1200 Baker Street. / Houston, Texas 77002

Title:

*(Sheriff's Deputy)

Duties:

* Enforcer of Law

* Jailer

Certified Training:

* Harris County Sheriff’s Academy

* Marksmanship Training

* Crime Scene Search Training

* Spanish for Law Enforcement

* ASP Baton Training

* Use of Force Training

* Jailer Certification

* Background Check Training

Reason for Leaving:

* Retired

EDUCATION:

Ross S. Sterling High (1983-1986) / (Diploma)

Houston, Texas

Basic Studies:

* High School English, Math and Science

Alvin Community College (Some College Coursework)

(1986-1987)

Alvin, Texas

Major: Criminal Justice

* Crime in America

* Communication Skills I

* Fundamentals of Criminal Law

* Narcotics Investigations

Texas Southern University (Some College Coursework)

(1987)

Houston, Texas

Major: Criminal Justice

* College English

* Psychology

* Fundamental Mathematics

Texas School of Business (Technical School Coursework)

(2005) Certificate

Friendswood, Texas

Major: Computer Business

* College Mathematics

* Database Management

* Introduction to Office Management

* Operating Systems

* Fundamental Accounting

* Publisher & Presentations 2003

* Computer Concepts

* Help Desk Support

* World of Customer Service

REFERENCES:

Olaf Pantoja - Port Maintenance Manager (Suzlon Wind Energy Corp.)

Phone: 281-***-****

Gracie Evans – Port Clerk (Port of Freeport Gulf Stream Marine Stevedores)

Phone: 713-***-****

Andre Wheaton - General Superintendent (Port of Freeport Gulf Stream Marine Stevedores)

Phone: 713-***-****

Summary:

I have been in the Workforce 20 years and I've changed my careers/duties according to "What" the Company needed at the time. There have been many challenges, but I overcame them with Dedication, Hard Work, and Attention to Detail. I have developed various soft skills during my time in the work force such as Listening, Problem Solving, Verbal and Writing, Ability to work under pressure, Team Player and being a Self Starter.

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