Customer Service Data Entry

Objective

Seeking an organization that will utilize my ambition, enthusiasm, and desire to be a career conscious asset to their commitment to success. My ascquired skills will be utilized towards continued growth where as solid foundation can be built.

Profile

Motivated, personable business professional with talent for quick learning. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.

Skills Summary

Computer Savvy

Customer Service

Scheduling

Marketing & Sales Insurance Billing

Accounting/Bookkeeping

Front-Office Operations

Professional Experience

COMMUNICATION: REPORTS/PRESENTATIONS/TECHNOLOGY

Prepare complex reports for managed care organizations and insurance companies, ensuring full compliance with agency requirements and tight deadlines

Communicate medical concepts to patients using layman’s terms to facilitate understanding.

Rapidly learn and master varied computer programs; recently completed Microsoft Office Suite certificate course.

Professional Experience, continued.

Patient scheduling for busy office averaging 52 appointments weekly.

Finances: accounts payable/receivable, invoicing, insurance billing, budgeting.

Employment History

TITANIUM SOLUTIONS – Ft. Mill, SC

• Responsible for handling inbound/outbound calls performing a• variety of loan servicing tasks /Verifying loan documentation,credit information&update financial information required per invest/Resolve problems regarding documentation issues/Review Loss Mitigation request from borrowers for• completeness/Assist negotiators with all support functions as needed to•help facilitate a timely and accurate decision per guidelines

•

• SOUTHERN STATES INC-Lancaster, SC

Data entry verifying customer insurance claims. Managed patients medical records and assisted doctor with patiens. Also responsible for managing scheduled appointments.

BALLANTYNE RESORT HOTEL-Charlotte, NC

Customer service Associate;;data entry of customers. Responsible for handling customers rooms, scheduleing, etc.

Education

Cornerstone Christian Academy School 2009 York Technical College

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