Vice President/CIO/CTO/COO
Resume:
SEAN C. BARKER
Ladera Ranch, CA *****
****.******@*****.***
Executive Vice President/CIO/CTO/COO with a wealth of experience in application development, infrastructure services, process improvement, operations and transformational leadership. Extensive success in oversight of outsourcing, outsourced vendor relationships, offshoring, project management, cost saving initiatives, and team building/staff development.
PROFESSIONAL EXPERIENCE
OMADAS 2010 – Current
President and CEO
Leading a business and information technology consulting firm with clients in the energy, call center services, application development, mobile technology, healthcare, engineering, retail, ecommerce, and entertainment industries. Sit on several boards and leading startups to profitability: President of One Energy, COO of The Boardwalk Entertainment Group and President of InstantADR.
Ingram Micro Inc. Santa Ana, CA 2005 – 2010
Vice President Global Information Technology Operations
The world’s largest broad line distributor with 35B in revenue - Lead a multinational IT organization with responsibility for Global Information Technology operations supporting: Europe, Asia, Latin America and North America. Including management of all Information Technology systems, services, engineering / architecture, security, application development, project management, site support, capacity planning, management of both in-sourced and out-sourced functions, across both US and international datacenters.
• Transformed the operational efficiency through ITIL processes; resulting in a reduction of outages in the first year by 56% and 10% year over year.
• Renegotiated multimillion dollar outsourcing agreements; resulting in costs reductions of 11% with a recurring 2.5% year over year reductions while significantly improving the SLA and penalty structure.
• Transformed and reduced the technology foot print resulting in 40% virtualization, application rationalization, re-platforming to Open source, server and storage reductions of 43%
• Reduced the budget run rate and spend by 10% year over year for 4 years.
• Championed the “open source” re-architecture, re-platforming, and implementation of a global warehouse management system; deployed across all North America, Australia, France and China.
• Developed and successfully implemented a new ecommerce strategy for the aggregation of customer entanglement, marketing (cross sell up sell) and stability of the multinational WEB / EDI/ XML applications.
• Consolidated the disparate IT organizations throughout the world into a single cohesive global structure with common metrics, measures, values and goals.
• Implemented a work from home strategy that resulted in an 80% reduction of necessary real estate, significant increase in employee satisfaction, 21% productivity increase and substantial reduction in Carbon footprint for the company.
WELLPOINT HEALTHCARE NETWORKS, INC. - Thousand Oaks, CA 2001 to 2005
Director Information Technology
The nation’s largest healthcare company with $45 billion in revenue - Headed infrastructure services encompassing insourced and outsourced labor, projects and systems. The responsibilities included oversight of application development, datacenters, servers, mainframes, storage, desktops, data and voice infrastructure, PBXs, engineering capacity planning, and e-mail systems. Key functions included: management of $100 million outsourced relationship, 8 datacenters, 100 employee facilities nationwide, project management, managing business relationships between IT infrastructure and cross functional business units, overseeing entry process for the infrastructure, supporting 40,000 end-users.
• Responsible for the implementation of $42 million customer service telephony standardization project focusing on the consolidation of Blue Cross/Blue Shield Georgia, Blue Cross/Blue Shield Wisconsin, UNICARE to a single (IVR) Interactive Voice Response systems, speech recognition, text to speech, and the development of a common front end interface for customer service agents to support the healthcare business.
• Established and drove the M&A consolidation of all IT related services for Blue Cross of California, Blue Cross/Blue Shield Missouri, Blue Cross/Blue Shield Georgia, Blue Cross/Blue Shield Wisconsin, UNICARE, and HealthLink associated health insurance plan companies.
• Transformed the thinking and implemented a new vision for all telecommunications call centers to eliminate technology boundaries, creating 4 virtual call centers to support 35,000 agents across North America and Manila.
• Standardized the desktop / server hardware and software platforms to achieve a more uniformed Associate experience and introduced a thin client environment. Results: $5M OPEX reduction
S2 NETWORKING, INC. – OXNARD CA 1997 to 2001
President Chief Information Officer
Led start-up consulting firm offering systems integration, project management, and consulting services to clients including WellPoint, Kinko’s, New Horizon’s, Mechanical Building Engineering, Internet Studios and Reporter TV.
• Directed over $5 million Y2K project for WellPoint. Directed 5 managers and 35 contract professionals, project managed Y2K issues for desktops, servers, LAN/WAN, and telephone system, and designed, purchased, and installed new servers, routers, and PBX Y2K compliant equipment. Designed and built (NOC) Network Operations Center for WellPoint as well as key components for technology infrastructure Completed project 1 month ahead of schedule.
• Negotiated and managed outsourced hosting - Reporter TV was hosted by a Teir1 ISP with multi- vendor relationships for broadcast, Advertising, development
NEW HORIZONS, INC. – THOUSAND OAKS CA 1998 to 2001
Director Training
Charged with training and designing curriculum subsequently integrated into MSCE track, provided technical instruction for MSCE and CNE certification program encompassing Networking Essentials, NT Server Administration, NT Server Core Technologies, TCP/IP, and NT Server in the Enterprise.
CHRISTOPHER CONSTRUCTION, INC. – TARZANA CA 1991 to 1997
Vice President Management Information systems
Oversight provided for all aspects of MIS, supported 3,000 workstations and 100 Intel servers, and managed 10 Help Desk, PC Support, Engineering, Voice and Data professionals. Managed $2 million budget.
AMERICAN PRODUCTS, INC. – MOORPARK CA 1988 to 1991
Director of Distribution
Responsible for leading the distribution arm of manufacturing; key activities included managing Just-In-time order and inventory processing system for $30 million company, budget negotiations, order depletion, operational efficiencies, and directing staff of 15 to 20.
EDUCATION
American Intercontinental University -
Bachelor's in Business Administration
Masters in Business Administration (MBA)
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