Work Experience
Organizational Readiness Lead
November 2010 – Present: Frito Lay Portland, OR
- Become functional expert in new SAP solution
- Run Business Objects, Atlas, Access, RMA, and other necessary reports for Readiness & Training team
- Work directly with the Business Change Leads and Site Leadership in the field to determine training requirements and business access for end users
- Work with Process Leads and Security to develop business roles and access requirements for end users
- Develop Role Mapping for all regions and validate with Process and Business Readiness teams
- Train end users on the new SAP system and best practices
- Create the R7 OneUp project Glidepath schedule with key dates as discussed through various meetings with team leads
- Reconcile the period R&T financial budget
Facility Operations Manager
January 2008 – October 2010: Frito Lay Asheville, NC
- Complete ownership of a distribution center covering the western North Carolina sales territory
- Manage a team of 12 warehouse employees on 2 shifts and weekends
- Carolinas Region Lead for Resource Conservation and Zero Landfill Project
- Analyze team performance and provide feedback/training to team members on a daily basis
- Prepare and control building for quarterly and yearly EPA, OSHA, DOT and Security Audits
- Conduct all hiring and on-boarding processes
- Conduct effective one to one meetings with each team member to discuss career growth and opportunities
- Create volume forecasts of products in and out of building 3 weeks in advance
- Schedule labor to volume as necessary
- Analyze and reconcile inventory weekly
- Remove obstacles and handle all other issues that arise at the facility
Customer Service Representative
January 2008 – Present: Frito Lay Asheville, NC
- Communicate daily with all Route Sales Reps and District Sales Managers
- Create orders for 23 routes daily using Order Manager
- Make changes for all new product codes and maintain the pick sequence
- Create daily filters and prepare building for picking operation
Internships During College
Support Services Director
May 2007 – August 2007: Special Olympics of North Carolina Raleigh, NC
Local Sales Manager
May 2006 – August 2006: University Directories Boone, NC
Sales and Management Intern
May 2003 – August 2007: Henry Wurst Incorporated Apex, NC
Education
August 2003 – December 2007 Appalachian State University Boone, NC
Bachelor of Science in Business Administration
- Major: Marketing
- Minor: Recreational Management