Manager Project

WILLIAM T. ANDERSON

*** ***** **. ********, **** 96913

Home: 671-***-**** Cell: 671-***-**** Email: ****@*******.***

OBJECTIVE

Seeking a challenging position where my diverse engineering, technical, and sales background and experience will assist your organization in achieving its goals.

SUMMARY

A consistent track record of success in operations and technical management, administration, training, classroom instruction, information handling and related areas of management. Strong interpersonal and public speaking skills with extensive work experience leading teams, building consensus, and managing conflict.

EXPERIENCE

MCV BROADBAND, 07/06-Present. 497 Harmon Loop Road, Dededo, GU 96929

DIRECTOR, NETWORK OPERATIONS CENTER. Responsible for monitoring Internal Network, Cable Infrastructure, and Video transport infrastructure 24/7/365. System Administrator for the DNCS. To include QAM’s, Video Transport/Multiplexing equipment (Motorola/Terayon DM6400 & RGB BNP), Digital to Analog Conversion Equipment (Vecima Edge Decoders), Ad Insertion Servers (SeaChange), VOD System (SeaChange), and Video Delay Servers. Started and built Network Operations Center department from scratch. Responsible for MCV Hotel System product which provides Internet, Free To Guest and Linear Channels, and VOD to 17 Hotels. Responsible for Corporate Support. Provide direction and establish all procedures for new department and NOC employees. Directly responsible for 5 NOC Technical Support Representatives, and 4 System Administrators. Certified CCNA until March 2011. SCTE Member.

GUAM REEF HOTEL, 02/05 - 07/06. 1317 Pale San Vitores Road, Tumon, GU 96913

MIS MANAGER. Solely responsible for the Hotel’s information systems, network infrastructure, desktops, and peripherals. Upgraded all desktops and trained associates on use. Installed new switches and rewired backbone.

Personal time off from 08/04 to 02/05 after moving to Guam.

GLOBALCOM, INC. 05/99 - 08/04. 1209 Hill Rd. N. Suite 136, Pickerington, OH 43147.

CHIEF TECHNICAL OFFICER. Responsible for providing technical direction for Enterprise Networking Solutions and other market segments for company growth. Write, review, and manage all GlobalCom project plans. Review with vendors and partners GlobalCom methodologies and concepts in Enterprise Management. Conduct sales calls (In person and via phone) and customer meetings to assess needs of the customer and our products and services fit. Install and customize Enterprise Management Software (HP Openview, Spectrum, BMC Patrol, Opticom EIS). Interview all potential candidates for employment. Responsible for providing ideas and vision for areas of revenue generation and company growth.

MCI (CompuServe, WorldCom, UUNET, MCI/WorldCom), 09/95 - 05/99. 500 Britton Road, Hilliard, OH 43026.

MANAGER, SECURITY SERVICES GROUP 06/98 - 05/99 Directly Responsible for 7 associates. Group provides 2nd and 3rd level support and training for all turn key security services (SDI ACE/Server, Check Point Firewall 1, SafeWord Authentication servers). Responsible for bringing products through testing and certification phases to operational product release. Responsible for department Y2K testing and certification for security products. Project Manager for merging UUNET and MCI WorldCom Network Services Security groups. Responsible for managing all security group projects. Work with vendors and partners to ensure product delivery and maintenance agreements are upheld.

SUPERVISOR, PACKET SERVICES 06/97 - 06/98 Directly responsible for 4 associates. Group provides 2nd and 3rd level support and training for the CompuServe X.25 network. Responsible for bringing products through testing and certification phase to operational product release.

NETWORK PRODUCT ANALYST 09/95 - 06/97 Responsible for design/redesign, configuration, implementation, and documentation of customer WANs. Provide 3rd level support for Cisco and Bay Networks routers, Sync Research FRADs, and Visual Uptime. Responsible for 34 customer accounts to include complex troubleshooting, design, upgrading, and customer support issues. Department WebMaster. Beta coordinator for frame relay management system.

WILLIAM T. ANDERSON 671-***-**** Page 2

SSDS, INC., 10/94 - 9/95. 33 N. High St. Suite 715 Columbus, OH 43215.

SYSTEMS ANALYST Consultant responsible for system administration for network management software, SunNet Manager and Cabletron SPECTRUM. Analyze network reports, recommend changes/enhancements as needed. Write/update procedures and documentation to reflect changing network environment. Recommend software/hardware upgrades/changes/enhancements.

APPLIED INNOVATION, INC., 4/94 - 10/94 5800 Innovation Drive, Dublin, OH 43207.

TECHNICAL TRAINER. Responsible for training Regional Bell Operating Companies, independent telephone companies, and company personnel, on the operation, maintenance, and provisioning of the Applied Innovation (AI180) Statistical multiplexor/switch; training personnel on X.25 and TCP/IP protocols as implemented in the AI180. Writing/updating course curriculum.

GOVERNMENT SYSTEMS, INC., DLA Systems Automation Center, 8/92 - 4/94., 3990 East Broad St., Columbus, OH 43216.

NETWORK ANALYST Responsible for maintaining and monitoring the nationwide DISN network. Consisting of over 750 Cisco routers, AT&T Paradyne DSU's, GFE and LEC lines, AT&T 745 and 740, IDNX 70/90 TDM's. Using AT&T Comsphere 6800, NetExpert and SunNet Manager network management software in an ethernet (10baseT) client/server environment.

PSI INSTITUTE of COLUMBUS, 3/91 - 7/92, 340 East Broad St., Columbus, OH 43217.

OPERATIONS INSTRUCTOR Responsible for teaching Computer Literacy, MS-DOS, Career Development, Business Mathematics. Rated in top 5% of faculty.

UNITED STATES NAVY, 06/80 - 12/90

PROGRAM MANAGER 11/88 - 12/90. NAVAL COMPUTER and TELECOMMUNICATIONS COMMAND, SPECIAL COMMUNICATIONS DIVISION, 4401 Mass. Ave. NW, Washington, DC 20394. Responsible for managing and evaluating the effectiveness of a complex worldwide frequency prediction system. Member of operations inspection/evaluation team. Liaison to R&D laboratory on current and future software/hardware changes and enhancements. Directly responsible for 8 management personnel at 4 outlying sites (Guam, Hawaii, Spain and Scotland).

OPERATIONS MANAGER 10/85-11/88. NAVAL COMMUNICATIONS AREA MASTER STATION, SPECIAL COMMUNICATIONS DIVISION, Western Pacific, Guam, Marianna Islands, FPO San Francisco 96630. Responsible for operations, maintenance, administration, training, personnel, supply, and frequency management for special communications in the Western Pacific. Directly responsible for 35 personnel. Division Classified Material Manager. Primary Two Person Integrity Team member. Division Career Counselor. ADP security officer.

COMMUNICATIONS SUPERVISOR 3/82-10/85. USS ALEXANDER HAMILTON, SSBN 617 GOLD, FPO New York 09573. Directly responsible for 3 personnel. Lead technician for communications equipment. Repair parts manager. Division work center supervisor. Division Training Officer. Assistant Security Officer. Division Quality Assurance Officer.

MILITARY

Navy Commendation Medal. Navy Achievement Medal. Good Conduct Medal (2 awards). Numerous letters of commendation. Nominated for Sailor of the Year 1988, 1989, 1990. Honorably Discharged December 1990 completing 10 years 6 months active Naval service with rank of E6 (selected for E7).

REFERENCES

Available upon request.

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