Retail Manager

Chase Ryan Randolph

Career Objective

Obtain a management position by applying my skills to their fullest potential through opportunities within the corporate business field.

Education

Bachelor of Science in Business Administration May, 2006

W.P. Carey School of Business Magna Cum Laude

Arizona State University Tempe, AZ

Dean’s list: Fall 2003, Spring 2004, Fall 2004, Spring 2005, Fall 2005, May 2006

Related Course Work: ACC 230. Basic Accounting, Accounting II, BUS 310. Management I, Management in the Non-Profit Management Science, BUS 320. Marketing, BUS 332. Fundamentals of Finance, Financial Management, Business Reports, Principles of International Business, Cultural Factors International Business, ENG 301. Technical Writing

Professional Skills

Understanding of Corporate Structure and Strategy

Point of Sale (POS) systems

Inventory systems

Computer Applications: Microsoft Office Suite, Windows 2000

Perfect Work Attendance

Work Experience

Production Manager [11/2009 – Present] Savers, Incorporated Gilbert, AZ through 1/2011

Nashua, NH through present

Managing employees to produce items to put on the sales floor

Aiding store manager in ensuring store profitability

Managing payroll

Overseeing the ordering and unloading of product trucks and trailers

Inputting stock into inventory and processing database

Analyzing reports to help increase overall store sales

Responsible for hiring and training employees

Ordering store supplies as needed

Retail Sales Manager [6/2008 – 11/2009] Savers, Incorporated Tempe, AZ

Managing employees to provide customer service, ring up sales, and recover sales floor

Resolve customer/employee requests and concerns

Analyzing reports to help increase overall store sales

Manage payroll

Employee Scheduling

Sales floor merchandising

Responsible for hiring and training employees

General Manager [8/2006 – 9/2008] Petco, Incorporated Mesa, AZ

Managing overall store profitability

Provide excellent customer services

Employee scheduling

Ordering products and supplies

Manage payroll

Responsible for hiring and training employees

Inventory

Merchandising

Resolve customer/employee concerns and requests

Assistant Manager [6/2004 – 8/2006] Petco, Incorporated Gilbert, AZ

Plan and coordinate store functions

Provide excellent customer services

Responsible for hiring and training employees

Inventory

Merchandising

Resolve customer/employee requests and concerns

Certified Pet Co Trainer – I enhance training of all employees, newly hired and established. I implement new processes to ensure smooth flow of operations at all times.

Customer Service Clerk [6/2002 – 6/2004] Petco, Incorporated Gilbert, AZ

Provided outstanding customer service

Cashier

Inventory and stocking of prodcuts

Customer Service Clerk [10/2000 – 6/2002] Target Corporation Phoenix, AZ

Provided excellent customer service for all external and internal Target customers

Stocking and inventory of store products

Cashier

Awards / Achievements

Employee of the Month for Target Corporation, Phoenix, AZ: January 2003, September 2003, April 2004; all three were for Great Performance Reviews

Hobbies / Interests

Spending time with Friends and Family, Volunteering with the Humane Society, Running, Working Out, and Playing Cards in Magic Tournaments

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