JOHANNA H. BROWN, PHR
**** **** ***** ******, ****, Pennsylvania 17403
717-***-**** or 717-***-**** • **************@*****.***
HUMAN RESOURCES MANAGER
Solutions-focused, self-motivated Human Resources Manager with a comprehensive background in HR leadership and training. Effective communicator and liaison, known for building strategic partnerships with all levels of employees, ranging from support staff to C-level executives. Highly versatile; quickly masters new roles, responsibilities, technologies, and environments. Reputation for loyalty, integrity, work ethic, and dedication. Strong commitment to the development and retention of each company’s most valued asset – its people.
CORE COMPETENCIES
Labor & Employee Relations • Organizational Development • Project Management Compensation/Reward Structures
Change Management • Payroll Processing • Presentations • Regulatory Compliance • MS Office
Full Life-Cycle Recruitment • Relationship Building • Creative Problem Solving • Staff Training & Motivation
PROFESSIONAL EXPERIENCE
Kunzler & Company, Inc. - Lancaster, Pennsylvania (2007-2010)
Payroll Administrator
Applied strategic planning, prioritization, and project management skills toward consistently achieving critical deadlines while maintaining high quality standards. Diligently processed payroll for 400+ employees, including both Union and Non-Union employees. Demonstrated strong relationship building skills in effectively communicating with the Human Resource Generalist on a diverse range of workers’ compensation, benefits administration, and employee relations related issues. Proactively handled a diverse range of issues, including preparing payroll taxes, as well as evaluating and ensuring timely payment of wage garnishments and child support and levies.
Selected Highlights:
• Played a key role in negotiating various aspects of union contract negotiations, further illustrating exceptional communication skills.
• Carefully monitored union employee attendance and collaborated closely with Supervisors to ensure timely management of violations.
• Served as an integral Member of the Safety Committee.
The Home Depot - New Freedom, Pennsylvania (2002-2007)
Human Resource Manager
Contributed broad knowledge of HR operations toward proficiently educating all levels of the organization on employee relations issues. Facilitated the development of significant business growth by integrating targeted training material to develop and motivate staff performance.
Selected Highlights:
• Optimized human resource performance by leading key HR strategies regarding personnel policies for EEO/OSHA employment related issues, disability accommodations, maternity/paternity leave, performance management, absence management, compensation, workforce planning, legal compliance, and employee misconduct.
• Managed workers’ compensation and general liability claims and ensured that all necessary regulatory information was updated and current.
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JOHANNA H. BROWN • Page 2 • **************@*****.***
PROFESSIONAL EXPERIENCE
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HCR Manor Care-Dallastown - Dallastown, Pennsylvania (2000-2002)
Human Resource Manager
Proactively developed and implemented key HR plans to optimize employee performance, productivity and efficiency. Played a key role in the development of significant business growth by effectively developing and motivating managers and staff, integral to ensuring a collaborative and positive work environment.
Selected Highlights:
• Teamed with different departments to evaluate operations and provide ongoing support for pursuit of strategic objectives, including succession planning, leadership development, diversity hiring, and retention strategies.
Career Note: Additional experience as a Human Resource Manager for Multi Medical Center, Genesis ElderCare Network.
EDUCATION
MBA Program Courses, with Human Resource Management Focus
York College of Pennsylvania, York, PA
Bachelor of Science in Recreation, Concentration in Therapeutic Recreation
York College of Pennsylvania, York, PA
Professional in Human Resources Certificate
Villanova University, York, PA
PROFESSIONAL MEMBERSHIPS
Member of Society for Human Resource Management