Project Manager Customer Service
Resume:
Michelle Mumma
*************@*****.***
Summary of Responsibilities/Achievements
Administration/Supervision: Hired, trained, and supervised employees and volunteers. Delegated responsibilities, and designed time-schedules. Reviewed for and enforced quality assurance. Handled employee disputes, and terminated employees. Provided customer service and ensured consistent customer service throughout organization. Resolved customer disputes analyzed results to discover more efficient ways to utilize resources. Managed budgets, balanced books, and reconciled accounts.
Project Management: Planned, directed, and managed simultaneous projects. Ensured project objectives were accomplished in accordance with outlined priorities. Negotiated contracts, prepared project management report for managers/ owners. Submitted invoices for vendors and coordinated payments.
Work Experience
Project Manager/Interior Design Pointe Educational Services: Glendale, AZ – Present
Project Manager/Interior Design Self Employed: Glendale, AZ – 9 years
Manager Rokerij: Phoenix, AZ – 2 years
Office Manager Desert Oasis: Phoenix, AZ – 2 years
Manager Silver Buffalo: Glendale, AZ – 6 years
Salesperson Kid’s Boutique: Glendale, AZ – 3 years
Volunteer Experience
Assistant Director of Women’s Ministries New Life Community Church: Peoria, AZ – 4 years
Parent Volunteer Peoria Unified School District: Peoria, AZ – 9 years
Contact this candidate