Strong team player, have experience in packing, picking, shipping.

ROBERT PEARSON

** ******* *****

Halifax, MA ****8

617-***-****

***********@***.***

SUMMARY OF QUALIFICATIONS

• Customer Service Professional with superior communication, organizational and data management skills

• Proficient in Microsoft Office, POS systems and data entry

• Collaborate well with colleagues and managers in reaching company goals

• Adaptable and focused; always willing to learn new areas of responsibility

SKILLS AND EXPERIENCE

Customer Service

• Assisted customers with merchandise selection and purchases

• Provided courteous advice and efficient service to internal and external customers

• Packaged and shipped customer orders; inspected and processed returns

• Demonstrated attention to detail, flexibility and innovation in resolving problems

Data Management

• Compiled, sorted and verified accuracy of data to be entered

• Consistently processed a variety of orders without errors

• Documented distribution flow and tracked shipments using proprietary database

• Recorded, monitored and reported inventory levels to management

• Successfully achieved department objectives; assisted co-workers and managers

Inventory/Quality Control

• Replenished stock; processed merchandise to inventory specifications

• Collaborated with shipping, production and inventory departments, ensuring efficiency of operations

• Maintained compliance with environmental health, safety and corporate regulations

PROFESSIONAL EMPLOYMENT

Stop & Shop Pembroke, MA

Produce Clerk 2012-present

Boston Apparel Group Taunton, MA

Associate 1994-2011

Purity Supermarket Kingston, MA

Customer Service Clerk 1993-1994

EDUCATION

Massasoit Community College Brockton, MA

Associate of Science, Business Administration 2005

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