Employee Skill Set Database
Profile Summary
Name: MisbahUddin
Designation: Senior Telecom Engineer
Email Id: **********@*****.***
Contact Number: +92-321-*******
Address L4-2 / 22 Center Point - Phase 1, F.B.Area Block 21, Karachi
Profile
My experience constitute total of 9 years. While working, I got the opportunity to work on more or less all kinds of communication systems. I have hands on experience of installing, commissioning, & fault finding of various communication networks. A brief summary of experience is below:
Currently I am working for Servix International(VServ) since last 6 month.I am performing my duties as Senior Telecom Engineer and my responsibility includes installations, testing, and customer supports operation. My other responsibility also includes delivery of weekly status reports, purchase request, stock inventories management, systems modification & day to day customer correspondence. I have also done different projects as Team Lead / Project Manager.
Industry Standard Certifications
Technology/Brand Acronym Year
Technical
Nortel PIC assessment Technical certificates-Web base 2006
Telecom – Avaya ACIS – 6201Avaya Aura Call Center Elite and Avaya Call Management System 2011
Pre Sales
Nortel Nortel PIC assessment Pre Sales certificates-Web based 2006
Training
Technology/Brand Description Year
Technical
NORTEL /PABX Course-0777c Communication Server-Software Administration release 5.0-Singapore 2007
Technical Assessments
Technology/Brand Acronym Year
Code Name Completed
APDS - 2000 APDS - Unified Communications May 26, 2010
APDS - 2100 APDS - CC May 28, 2010
APSS - 1000 APSS - SME Communications May 28, 2010
APSS - 1100 APSS - Unified Communications May 19, 2010
APSS - 1200 APSS - CC May 20, 2010
PAACI-300 PAA - Implement: Session Initiation Protocol (SIP) Jun 18, 2010
PACRI-701 PA - Implement: Application Enablement Services (AES) Jun 19, 2010
PACSI-100 PA - Implement: Avaya Aura Communication Manager Mid-Market Jun 1, 2010
PACSI-300 PA - Implement: Meeting Exchange Express Jun 18, 2010
PACSI-400 PA - Implement: Avaya Aura Communication Manager Branch Jun 16, 2010
PAMSI-900 PA - Implement: UC All Inclusive Jun 1, 2010
PASMI-102 PA - Implement: IP Office Professional Edition Apr 9, 2010
Qualifications
Academic
B.E. (Information Technology) from HamdardUniversity Karachi 2004
F. Sc. From Karachi Board of Intermediate Education (Govt. Delhi College) 1999
H. Sc. From Karachi Board of Secondary Education 1997
Project Experience
Project Experience
Area/Brand Customer / Country Project Description Role in the Project
PABX-Nortel United Bank Limited / Karachi CS1000M Upgradation with VoIP / SIP Networking, MICB, CallPilot 600r, Billing Server at UBL Head Office and MiKolachi Branch Office. Senior Project Engineer
PABX-Nortel Samba Bank /Karachi CS1000E Installation with VoIP/SIP networking, MICB, CallPilot 600r, Billing Server at Samba Bank SIDCO and NACCON House. Project Manager
PABX-Nortel Shell Pakistan/ Karachi CS1000E High Availability Installation Full IP/SIP networking at SHELL House and SHELL Connaught House. Project Engineer
PABX-Nortel
ABN Amro Bank H/O
ABN Amro Bank Sub/Branches Meridian CC Up-gradation
Meridian OPT 11C
Meridian OPT 11C MINI Project Engineer
PABX-Nortel
CDC Head Office
CDC Stock Exchange Option 11c and Call Centre
Option 11c &CallPilot mini Project Manager
PABX-Nortel
MultinetH/o
Multinet Forum Option 11c/CallPilot 201i
Option 11c Mini & CallPilot Project Manager
PABX-Nortel
Avari Hotel Karachi Option 61c/HMS Project Engineer
Job Experience
Total Work Experience: More than 9 years
Previous Working Experience
Company / Designation Country Scope of Work From Date To Date
Servix International
(Senior Telecom Engineer) Pakistan Team management for all customer support issues Sept. 2011 Till Date
Combined Technologies International
(Senior Telecom Engineer) Pakistan Customer Support and managing Team related issues Oct.2009 Sept. 2011
Almoayed Group
(Senior Telecom Engineer) Pakistan May 2007 Sept. 2009
Apollo Telecom
(Telecom Engineer) Pakistan Feb 2005 March, 2007
Network Consultant Integrators (NCI) Pakistan Providing customer support Jul 2004 Jan 2005
National Engineers Pakistan Providing customer support Aug 2003 Jul 2004
Technologic Pakistan Providing customer support Jan 2003 Jul 2003