Eloise H. Johnson
Memphis, TN 38109
901-***-**** (cellular)
Email address: *********@*****.***
OBJECTIVE____________________________________________________________
To obtain an administrative position with a progressive agency that will enable me to utilize my excellent oral and written communication skills.
EDUCATION___________________________________________________________
1996 - 1996 Messick Vocational Technical Center Major: Medical Terminology
1986 - 1986 Youth Service Job Skills Training and Employee Program
1982 - 1985 Booker T. Washington High School Major: Vocational Education
CERTIFICATION________________________________________________________
Certified Clerk-Typing – (65 wpm) State of Tennessee
Data Entry Typing – (4000 kph)
PROFESSIONAL EXPERIENCE__________________________________________
6/2001 – Present - Midtown Mental Health Center
Administrative Secretary/Data Entry Clerk
Maintains correspondence, ensure the delivery of departmental supplies and
packages. Greet visitors, answer telephone and complete various
statistical data for the facility. Create reports using spreadsheets and various
(Microsoft Excel) databases (Access). HIPAA Regulations are met.
10/1997 – 6/2001 - Midtown Mental Health Center
Health Information Management Clerk/Data Entry Clerk
Maintained medical records in accordance to facility regulations and guidelines,
inputted clinical data via database. Processed all requests for release of
information and retrieved records for Physicians and Case Managers.
9/1996 – 10/1997 - Midtown Mental Health Center
Secretary
Prepared all insurance invoices for Crisis Center patients. Maintained centers
records according to facility regulations and guidelines. Retrieved records for
clinic appointments, handled all correspondence for the facility including
transcribing of discharge summaries. Answered telephone, admitting
patient and provided clerical
support to Hospital Administrators and Case Managers. Also, produced various
statistical data in compliance with the facility policies and standards.
5/1995 – 9/1996 - University of Tennessee
Principal Secretary
Maintained correspondence, delivery of departmental supplies and packages.
Assisted Physicians in transcribing patient reports, abstract, reports and lectures.
Ensured they were promptly completed request for travels arrangements,
vouchers and reimbursements. Also, secured employee’s time and attendance
records.
12/1988 – 5/1995 – Defense Depot Memphis
Automation Clerk
Served as personal assisted to the Chief of Engineering. Greeted visitors,
answered telephone and completed various statistical data for facility. Worked in
other departments when they were absent or in meeting, with sorting and
processing mail to different departments within the center. Created reports utilizing (Microsoft Excel) spreadsheets and various databases (Access).
Secured employee’s time and attendance records.
SKILLS_________________________________________________________________
Proficient in Microsoft Word, PowerPoint, Excel, WordPerfect, Window XP, Lotus, Multi-system telephone, Ten-key touch, and facsimile.
REFERENCES___________________________________________________________
Available upon request.