Quality Assurance Training
Resume:
LEE JAMESGOSSETT
Cudahy, CA ***01
******************@*****.***
Employment History
Wraparound Training Manager
June 2006 – Present Penny Lane Centers/Wraparound
• Responsible for initial training of all new Wraparound staff
• Responsible for ensuring all staff receive a minimum of 24 hrs of training per year
• Coordinate in-service trainings for outside department and/or agency
• Responsible for tracking all staff training hours
• Collaborate with QI/QA staff
• Observe/shadow CFT Meetings
• Conduct group supervisions to give feedback and advise in Action Plans if necessary
• Facilitate internal case conferences to help in brainstorming
• Ensure Wraparound fidelity
• Create/implement Strength-based agency-wide trainings
• Collaborate with System partners
Wraparound FSP/Wraparound Supervisor
June 2008 – Sept 2008 Hathaway-Sycamores/Wraparound
• Responsible for hiring and training FSP staff in FSP model
• Supervised FSP Case Managers, Wrap Facilitator and CFS roles
• Participated in development of FSP Model
• Lead weekly internal team case consultations
• Read and approved DMH Progress Notes
• Collaborate with outside agencies
Quality Assurance Coordinator / Wraparound Trainer
June 2006 – June 2009 Penny Lane Centers/Wraparound
• Responsible for training all Wraparound staff
• Responsible for coordination with system partners (DCFS, DMH, Probation)
• Audit and maintain accurate client charts
• Ensure Wraparound fidelity
• Observe CFT meetings
• Conduct outcome measures with families
• Facilitate CFT meetings when necessary
• Supervised administrative/support staff
Facilitator
Oct 2005 – June 2006 Olive Crest / Wraparound
• Schedule and Coordinate all Child and Family Team Meetings
• Lead Child and Family Team Meetings
• Keep all involved parties up to date
• Responsible for paperwork (i.e.; Progress Notes, POCs, Crisis Plans, DMH Progress Notes, SIRs, etc.)
• Team liaison between family, Team and community resources, System Agencies
• Ensure Wraparound Principles are followed
Resource Development Specialist
April 2002 – Oct 2005 Olive Crest / Wraparound
• Developed, Implemented and Managed SPARK program
• Co-Creator of Parents Health and Wholeness Day
• Research community resources
• Maintain up-to-date resource database
• Attend meetings at community agencies
• Arrange/Coordinate in-service trainings
• Support staff in seeking individualized and creative low cost/no cost solutions
• Attend CFT meetings as needed
• Doubled as CFS as necessary
• Deliver and link family to services within the community
• Find/Recruit Wraparound Candidates (Parent Partners)
• Pre-screen / Interview Wraparound Applicants
Other Experience
Board of Directors – Public Relations Co-Chair
1998 – 2006 Peace4Kids Compton, CA
• Active Member of founding Board of Directors
• Actively involved in development and implementation programs
• Lead development of company standards
• Managed overall company website and web marketing
• Regular volunteer in Saturday Teen Program
• Taught computer competency classes (basic, intermediate, advanced)
Sr. Systems Analyst III – (SAP, Ceridian, PeopleSoft)
April 1995– April 2002 Systems Analyst Consultant Los Angeles County, CA
Education
Ashford University ~ Graduated June 2008
Bachelor of Arts in Social Science
Certifications
• Certified Los Angeles County Wraparound Trainer
• Computer Hardware Technician Certificate
• PC Systems Administration Certificate
• Peoplesoft HRMS/Compensation Certified
• SAP HRMS/Benefits Configuration Certified
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