District Manager
Resume:
DISTRICT MANAGER | BUSINESS CONSULTANT
NEW ACCOUNT PROSPECTING - PORTFOLIO MANAGEMENT - PROJECT AND PROGRAM MANAGEMENT - BUDGETING AND RESOURCE TRACKING - PEOPLE MANAGEMENT - CONFLICT RESOLUTION - BUSINESS ANALYSIS
Dedicated, accomplished, and seasoned professional encompassing 17 years of managerial and consulting experience. Proven expertise in handling contract negotiations, with ability to communicate with customers and vendors.
- Succeeded in developing and implementing strategies as well as analytical projects to drive revenues and expand territories. Thrives in developing and maintaining high-level customer relationships and promoting opportunities for business development.
- Demonstrates the ability to drive sound decisions for specific initiatives and complex in-source/outsource decisions. Known as exceptional visionary with advance and innovative way of thinking that continually identifies and seeks new opportunities.
PROFESSIONAL EXPERIENCE
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BONNE CHIMIE –LADY LAKE, FL
OWNER –CUSTOM SKIN CARE 2007-PRESENT
Oversee the entire operations as co-owner of a skin care retail business, including the creation of marketing plans for new business. Hire and train new staff for the business; organize, install, and implement QuickBooks to be utilized by the business. Arranged all inventory items and pricing.
- Generated and maintained more than 800 clients during the first year of operation.
- Patent pending process on the formulations and blending for all clientele.
- Successfully launched a completely unknown brand into a previously untested market.
- Developed most of the marketing opportunities and advertising plans.
- Produced radio commercials, newspaper advertisements and videos with testimonials.
- Served as speaker at women's clubs; sponsored tournaments and monthly fashion shows.
MCDONALDS CORPORATION, INDIANAPOLIS REGION –INDIANAPOLIS, IN
FIELD SERVICE BUSINESS CONSULTANT 2002-2007
Served as consultant to ensure clear communication between the owner/operator and the company. Facilitated new product training sessions and created marketing and staffing plans. Assisted franchisee in planning, construction, and opening of new sites.
- Effectively coordinated with franchisee and managers in order to expand the systems that maximized profitability by more than $500K in 2007.
- Provided consultation and direction to 5 franchise owners with more than 30 restaurants with annual revenue of $60M.
MCDONALDS CORPORATION, INDIANAPOLIS REGION –FORT WAYNE, IN
MCOPCO BUSINESS CONSULTANT 2000-2002
Supervised five restaurants with an average of $2M in volume for each location. Handled food safety and cash audits for each restaurant. Conceptualized and applied all marketing plans and staffing for each restaurant.
- Significantly increased sales by more than 5.92% and more than 1.57% in transactions.
- Maximized total revenues as a patch $138K over the previous year, including cash flow of more than $127K.
EARLIER CAREER
McDonalds Corporation – Indianapolis Region
- RESTAURANT MANAGER (FORT WAYNE, IN)
Regional Drive thru Contest Winner & Outstanding Store Manager 1992-2000
- 1ST ASSISTANT MANAGER (AUBURN, IN) 1991-1992
Outstanding 1st Assistant Manager
- 2ND ASSISTANT MANAGER (AUBURN, IN) 1990-1991
- MANAGER TRAINEE (AUBURN, IN) 1990
EDUCATION
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BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION, CLEARWATER CHRISTIAN COLLEGE, CLEARWATER, FL
PROFESSIONAL TRAININGS
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McDonalds Courses: Basic Operations Course | Advanced Operations Course| Basic Management Course | Hamburger University | Operations Supervisor/Consultant Course | Financial Skills for Consultants | Partnering for Results | Workplace Safety | Diversity in the Workplace | Steven Covey’s “7 Habits of Highly Effective People”.
AFFILIATIONS
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McDonalds Women Diversity Network | Chamber of Commerce | Spanish Springs Merchants Association
“The Spirit of Women” | The Villages Homeowners Association
AWARDS AND HONORS
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Outstanding Employer of Choice, Outstanding Customer Care, 1995 | Outstanding People Development,
Outstanding Sales Building, 1994
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