Pharmacist/ Medical Representative/Insurance Officer
Resume:
MILLET F. BANTUGAN-SALEM, RPh
Address : Flat ***3 Al Taawun Bldg 1. Al Taawun Area, Sharjah, UAE
Cellphone # +639****-*******
Email Address : **************@*****.***
Employment Objective
■ A promising opportunity for career growth and development in pharmaceutical, healthcare, medical and customer service related fields.
Summary of Qualifications
■ Registered Pharmacist
■ Highly experienced in sales, marketing, customer service and business development.
■ Extensive work experience in pharmaceutical industries, self motivated, a team player, and can manage highly pressured environment.
■ Excellent planning, leadership, organizing, control and motivating skills.
■ Holds a valid driving license (Philippines & UAE)
Work Experience
Health Officer- Network Department
June 2008 – Present
Oman Insurance Company
Dubai, UAE
Responsible for updating the network providers, communication, customer service and provider education.
Key Contributions:
• Assists in managing the health network to ensure optimum levels of customer service.
• Resolves querries and issues.
• Conveys information to the network providers with regards to protocols or any updates.
• Supports team’s development through periodic review, counseling and feedback.
• Develops and maintains strong awareness of the market and share relevant updates with the team.
Medical Representative
February 2007 to June 2008
Pharmapal Drugstore L.L.C
Al Habtoor Complex, Qusais, Dubai, United Arab Emirates
Responsible for the marketing and accomplishment of sales target for dental products and consumer products assigned within a specific period of time. Submit daily report of activities and plan sales and marketing activities to make sure the attainment of sales target and reporting directly to the General Sales Manager.
Key Contributions
• Promotes and details Dental and Dermatologic products. (From Italy, Switzerland and Spain)
• Creates and develops strategies to achieve assigned sales forecast.
• Ensures leadership within the area of assignment.
• Creates, develops and maintains good rapport with the doctors and staff within the area of assignment.
• Regularly visits the pharmacies to monitor movement of products.
• Books and delivers orders of doctors and pharmacies.
• In charge for supervising the delivery and collection of the salesman and subdistributors.
• Monitors the competitors’ activities.
• Area of assignment : Dubai, Sharjah, Ajman, Umm Al Qwain, RAK
Professional Medical Representative
May 2005 – December 2007
Stiefel Philippines, Inc.
Ortigas Center, Pasig City, Philippines
Responsible to implement the line’s sales and marketing strategies in accordance with the prescribed methods and guidelines in order to generate the desired sales/marketing goals from the territory.
Key Contributions:
• Promotes the product of the division effectively through proper implementation of the marketing strategies and its subsequent action plans.
• Conducts regular drugstore surveys to determine product implementation and ensures the availability of stocks and/or coordinate with the sales man counterpart.
• Achieve quality/quantity (as set by the line) MD calls objective in the territory.
• Reports daily to the contact point as specified in the approved territory.
• Calls at MD at regular intervals depending on the number of potential doctors and as prescribed by the line.
• Develops and maintains good public relations with doctors, pharmacists and other contact persons relevant to the business.
• Conducts on a regular basis prescription and market surveys to determine the territory’s share in the market.
• Implements special projects mandated by the line.
• Makes regular sales calls and applies good selling techniques in order to achieve sales objectives in coordination with sales counterparts.
• Familiarize existing accounts within the territory to maximize business potential and scout for new outlets for additional business.
Marketing Associate
April 2004 – May 2005
Belo Care Center, Inc.
Makati City, Philippines
Responsible to implement the line’s sales and marketing strategies in accordance with the prescribed methods and guidelines in order to generate the desired sales/marketing goals from the territory.
Key Contributions:
• Promotes and details OBAGI Medical Products (Dermatologic and Medical Products) to Dermatologists and Cosmetic/Plastic Surgeons.
• Creates and develops strategies to achieve assigned sales forecast.
• Ensures leadership within the area of assignment.
• Creates and develops good rapport with the doctors and staff within the area of assignment.
• Books orders of doctors.
• Area of assignment : Makati City and Pasay City
**June 2004- December 2004 – Consistent Quota Buster
Pharmacy Technician
June 2002 – December 2003
King Abdulazziz Medical City
Riyadh, KSA
Key Contributions:
• Admixes sterile pharmaceuticals (IV Admixtures, TPN)
• Fills medication orders (IVs, oral, external, etc.) and make them ready for checking by staff pharmacist.
• Unit dose repackaging and compounding of pharmaceuticals
• Prepares medication labels as stated by the hospital policy
• Participates in stock control programs (inventorying and monitoring usage)
• Monitors expiration dates and maintains clean working environment
• Stocks the work area with appropriate quantity of drugs and materials needed
• Participates in quality control improvement
Company Pharmacist/ Regulatory Affairs Pharmacist
February 2001 – June 2002
Tynor Drug House, Inc.
Paranaque City, Philippines
Key Contributions:
• Responsible for the monitoring of Licenses to Operate. Sees to it that LTO of the companies are valid prior to operation and LTOs are renewed on time.
• Responsible for the registration of products and sees to it that Certificate of Product Registration is available prior to marketing.
• Deals with BFAD (Bureau of Food and Drugs) and BAI (Bureau of Animal Industry) Personnel with regards to their querries about the companies and our products.
• Notifies BFAD and BAI with whatever changes in the company whether it be change in the formulation, packaging, procedure, address or even a change of the pharmacist.
• Responsible for the development of packaging (labels, inserts, box ) of the products.
• Responsible in proof-reading and editing of information in the packaging when delivered by the suppliers.
• Involved in research for the product development and gathers data to support our products’ claims.
Pharmacist
September 2000 – January 2001
Metroderm Laboratories (Affiliate of Godiva,Inc)
Taguig, Metro Manila, Philippines
Responsible for the quality control and assurance of products.
Key Contributions:
• Assays raw materials like alcohol, water, mineral oil, parabens, citric acid, perfumes and others used for the preparation of cosmetics to evaluate its quality and purity.
• Ensures that S.O.P. ( Standard Operating Procedure) is strictly followed.
• Supervises performance and attitude of personnel in the production area.
• Decides on the type and size of product to be done for the day.
• Monitors availability of packaging materials.
• Counterchecks method of production and weights of finished bulk and finished products.
• Checks products’ containers and labels if they conform to the standard.
• Do weekly and monthly projection and production reports to monitor output and transmittal of products.
• Analyzes reason for rejection of products and containers and do something about it.
Education
April 2000
University of the Philippines Manila
Manila, Philippines
■ Bachelor of Science in Industrial Pharmacy
March 1994
Tomas del Rosario Academy
Balanga City, Bataan
■ High School – Consistent Honor Student
March 1990
Cupang Elementary School
Balanga City, Bataan
■ Elementary – Class Valedictorian
Professional Qualification
Philippines Pharmacy Board Examination (July 2000) – Passed (86.90%)
Training / Internship Program
April – May 1997
Mercury Drug
Balanga City, Bataan
■ Community Pharmacy Training
April 1998
Philippine General Hospital
Ermita, Manila, Philippines
■ Hospital Pharmacy Training
May 1998
Morishita-Seggs Pharmaceutical Company
Mandaluyong City, Philippines
■ Manufacturing Pharmacy Training
March – June 1990
AD-Drugstel Pharmaceutical Company
Mandaluyong City, Philippines
■ Manufacturing Pharmacy Training
Personal Information
Married, born December 9, 1976, Filipino, and in excellent health.
Computer literate. (MS Word, PowerPoint, Excel)
Fluent in English Language.
Character References
Available upon request
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