Yolonta Jackson
*** **** ******* ***** ** • Greenville, MS 38701 • U.S.A
nppp3l@r.postjobfree.com
Objective Statement
To obtain a position where my diverse business and technical skills contribute to the success and growth of the organization
Summary of Qualifications
Congenial and enthusiastic contributor and supporter of team goals
Knowledge of office practices and procedures
Strong attention to detail, great math skills and enjoys working with numbers
Excellent analytical, organizational and communication skills
Proven ability to prioritize and handle multiple tasks in a challenging environment
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Education and Training
Concorde Career University, Memphis Tn
¬GPA 3.8/4.0
¬Medical Assistant Certificate, 2006
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¬Moorehead Community College
¬Optimal University, Greenville, Ms
¬GPA 3.8
¬Nursing
Computer Skills
Windows Vista, Windows XP, Mac
Access, PowerPoint, Word, Hyperion, Quicken
Basic computer hardware assembly and component/device replacement
Learns new software applications quickly
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Other Skills
Types 45 WPM and excellent 10 key calculator skills
¬10000 keystroke
Employment Experience
Lighthouse Point Casino Greenville Ms 05/2011 -05/2012
Dispatcher/ Customer Services
¬Worked 40-50 hrs/wk while in college, and maintained a 3.8 G.P.A
Assisted customers . Became a key resource for screening new hires
Provided translation assistance for patron
Assist security with commands
Supervisor Paper work to Hr and invoices
Data entry
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Sitel Memphis Tn 12/2007-04/2011
Customer Services/ call center
¬Assist provider with claims and benefits.
Read eobs and members status.
Appeal and information sent to appropriate department.
Providers payment release information.
Data Entry , Fax, Copier
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Kelly Memphis Tn 04/2004-11/2007
Data Entry Clerk
¬Answered phone calls, greeted clients, and scheduled appointments.
Assisted with purchasing of safety supplies and processed client orders.
Managed financial bookkeeping for the company using QuickBooks.
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