William Turner Thompson Jr.
CONTACT:
Colorado Springs, CO 80916
*******.*.********@*****.***
OBJECTIVE:
A sales operations or marketing analytics position that will utilize my previous client relations, sales, analysis, marketing and communications skills.
SUMMARY:
• Nine years of experience in managing accounts on all levels from retail to Global accounts, both face to face and inside.
• Training and leadership of clients and peers on a multitude of subjects from sales training to CRM interface.
EDUCATION:
Bachelor of Communications, May 2004
University of Colorado @ Colorado Springs
EXPERIENCE:
Inside Sales Consultant, November 2008 to July 2009
SchoolFusion, Denver, Colorado
• Responsible for contacting K-12 districts in the Gulf Coast region to assess their needs for content management and web design services.
• Accounted for over $125,000 of revenue for the first half of 2009, which 130% over given quota and 2nd among all sales consultants.
• Provided clients with product training and solution demonstrations to aide in the process of closing sales and acquiring new contracts and markets.
• Created both email and direct marketing campaigns and performed the data analysis for the customer acquisition and retention campaigns that resulted.
Enterprise Account Manager, November 2007 to July 2008
Hewlett Packard, Colorado Springs, Colorado
• Provided client retention services to Enterprise accounts in Plains Region for the Imaging and Printing Group.
• Achieved over $3.5 million, or 102% of quota for the 1st Half of the 2008 Fiscal year placing in the top 15% in the segment of 85+ account managers.
• Engaged in pricing analysis and contract negotiation/creation for both competitive bids and company profitability analysis to ensure fair deals and continued client satisfaction.
• Led training sessions of the portfolio, sales techniques, order entry and pricing to other employees and external partners/vendors.
Market Analyst, January 2007 to July 2008
Hewlett Packard, Colorado Springs, Colorado
• Instrumental in the creation, routing, application and closing of leads and opportunities for the IPG product line resulting in over $6 million in unclosed revenue.
• Engaged in strategic communications between company segments and strategic planning with multiple clients to discuss and review the success/failure of campaigns and how they can be improved.
• Created the curriculum and led the training sessions of the marketing and sales processes for all marketing and PR campaigns.
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Customer Account Manager III, April 2006 to December 2006
Qwest Communications, Denver, Colorado
• Tasked with growing the Qwest spend for all products to Mid-Market accounts in New Mexico. Placed in Top 15 of 110+ Customer Account Managers for in overall sales for 2006.
• Gathered skills in creating solutions and training sales techniques in several telecom solutions including MPLS, VoIP, Ethernet, and other high capacity transfers.
• Led training sessions of the portfolio, sales techniques, order entry and pricing to other employees and external partners/vendors.
Commercial Account Manager, February 2004 to February 2006
Hewlett Packard, Colorado Springs, Colorado
• Initiated via cold calling and maintained client relationships with Enterprise and Commercial Accounts via business development and customer profiling.
• Leader on a team that produced over $50 million dollars in sales for the fiscal year of 2004 and $117 million dollars for the fiscal year of 2005, achieving over 120% of given quota.
• Led VAR/Channel Partners in displaying and presenting the HP value solution and promoting the full HP portfolio
Solutions Advisor, September 1999 to February 2004
Gateway Country, Colorado Springs, Colorado
• Top store representative during fiscal year 2001 and 2003 in high commissioned revenue and business sales. Ranked in Top 8% of sales representatives in region in fiscal 2000, 2002 and 2003.
• Gathered experience in business sales by cold calling and outside sales to acquire leads from local businesses.