Jackie Sumpter
***** ***#** ********** **** Dr.
Tampa, FL. 33647
Cell: 334-***-****
E-Mail: ************@*****.***
Executive Profile
Project Management, Business Development Manager
Summary of Professional Experience
A highly experienced Operations Executive who has demonstrated the ability to lead diverse teams of professionals to new levels of success in a variety of highly competitive industries, cutting-edge markets, and fast-paced environments. Strong technical and business qualifications with an impressive track record with years of hands-on experience in strategic planning, business unit development, project and product management, and business operations strategies. Proving ability to successfully analyze an organization's critical business requirements, identify deficiencies and potential opportunities, and develop innovative and cost-effective solutions for enhancing competitiveness, increasing revenues, and improving customer service offerings at the small business, private sector, nonprofit and government levels.
Skill Highlights
• ● • Domestic and Global Sales • Relationship Management
• ● • Key Client Retention • Project Management
• ● • Brand Awareness • Product Development
•Domestic and Global Business Development • Training and Team building
. Transportation Logistics
Technical / Software Knowledge
• Clarity
• Citric
• Provade
• Outlook
• Word
• Excel
• PowerPoint
• MS Project
• Dynamic HR
• Agile Project Management Methodology
• Phase and Scrum PM Methodology
Core Accomplishments
Project Management:
● Initiated growth while managing a 10 million dollar Government contract for SMITH/Associate which resulted in more opportunities and a positive working relationship between the company and their clients domestic and international .
Human Resources:
● Spearheaded new business consulting, staff training, and recruitment programs
Business Development:
● Spearheaded acquisition of two competitor companies.
● Established and managed partner relationships on a daily basis.
● Developed new marketing strategy which increased customer base by 30%.
Operations Management
● Managed all operation for SMITH/Associate in the Northeast region.
● Handled all Transportation Logistical functions related to all government contracting work in this region.
Staff Development
● Launched well-received program of professional development courses for all staff.
● Mentored and coached employees resulting in a 10% increase in productivity.
Professional Experience
Vision IT 2011-Persent
Richmond, VA
IT Project Manager (Contractor for Capital One)
Duties:
• Preparing and defining the project scope of work, financial plan, its goals and deliverables.
• Assigning responsibilities.
• Identifying the. resources’ requirement.
• Managing all aspects of the project business plan and budget.
• Leading the operational, financial and technological aspects of projects based on timelines and work plans.
• Coordinating directly and indirectly with project staff to ensure successful completion of the project – Directing, supervising, supporting and coordinating the project team members/staff.
• Tracking project deliveries using project management tools.
• Managing the design of the project documents to monitor project performance and data stored.
• Resolving, tracing and escalating critical issues to minimize project risk factors.
• Preparing the QA of the project.
• Communicating intensively with clients, sub-contractors and vendors to establish cordial/effective working relationship.
• Reporting on project progress and communicated relevant information to superiors and company management.
• Performing the Provisional acceptance and final acceptance procedures.
• Ensuring that the financial issues finalized.
• Coordinating the lesson learned process.
• Followed up with clients to verify satisfaction.
• Keep track of project changes
• Follow updates
• Watch timelines
• Manage expansion
• Create Gantt charts
• Add modifications to objectives
• Tie into other Microsoft programs for more efficient planning and resource management.
SMITH & Associates Contracting 2007-2011
Crystal City, VA
Project Manager (Government Contracting)
Duties:
•Provided oversight to all staff and directly participates in senior-level strategic forums and leadership development initiatives.
•Oversees the recruitment and development of contractors to ensure new hires meet all labor category requirements, clearance requirements, and other procedures mandated by the customer an or client.
•Executes all employee assessments based on feedback, ensuring measures are in place to ensure all staff are exceeding performance expectations.
•Manage all installations and or contract developments, such as personnel status (e.g., recruiting, changes, etc.) and prime contractor development.
•Assessed feedback regarding staff performance and all other matters related to the contract and personnel.
•Maintained and furthers networks with other agencies.
•Consulted with subject matter experts and studies research, functional documentation, and all upcoming changes and requierments.
•Furnished advice and assistance as required to resolve problems and assure continuity of effort.
•Interprets policies, procedures and instructions from higher management officials.
Crystal City, VA
Business Development Manager 2009-2011
Duties:
•Drives regional growth for all of SMITHs service offerings.
• Executes region-wide plans for expanding the company.
•Interacts regularly with upper management to track and review strategic plans and provide guidance on activities to achieve plan objectives.
•Resolves client concerns, advocates SMITH viewpoints and values with key customers and influential leaders at senior customer and client levels.
•Works with SMITHs partners to drive initiatives forward, ensuring work is fully integrated and identifies solutions and resources to remove barriers.
•As Business Development Manager, worked with diverse range of organizations and commands to create and update standard contractual instruments.
•Established and or maintains databases and other communications products for Smith Associates Contracting initiatives.
•Independent responsible for conduct of complete projects of relatively limited scope or portions of larger and more diverse projects.
•Formulated, developed, integrated, and managed the agency partnering with industry program.
•Initiated and develop business opportunities with the private sector in the areas of integration, maintenance, repair, and overhaul work.
•Developed scope of work, non-commercial availability statement, obtains cost estimates, labor rates, special cost rates, ensures environmental compliance issues are addressed.
•Organized, facilitated, and represented the agency to higher commands, Major Subordinate Commands (MSC), private sector, and other agencies.
Crystal City, Virginia United States
Transportation Project Manager 2007 – 2011
Duties:
• Responsible for coordinating all of the transportation needs of the General Officers and Senior Executive Service (SES) members.
• Organized routes, scheduled travel to ensure prompt arrival and/or return.
• Dispatched and assigned driver missions.
• Trained and ensured all drivers remain current on all DOT and army requirements.
• Ensured all drivers comply with all DOT regulations and DOA requirements prior to vehicle operation.
• Processed new vehicles, and coordinating with other Security Details on joint efforts to provide executive protection support.
• Executed specific assignments to support designated programs
• Developed transportation initiatives for departments such as resource management, plans and operations divisions
• Defined budget requirements for all transportation needs
• Identified and researched transportation software programs and analyzing data for final reports
• Served as a liaison with the Management Support Office (MSO) in helping to establish long and short-range goals for all transportation projects
• Developed and changed policies and procedures for the implementation of MSO and IMCOM’s transportation initiatives
• Reviewed and analyzed previous command post transportation exercises and provides input for planning, organizing, coordinating, and evaluating recommended changes.
• Advised managers or other officials to implement findings and recommendations
• Organized the improvement of all transportation program effectiveness efforts
• Advised to all managers, civilian, and military personnel regarding IMCOM’s transportation programs policies and procedures.
Montgomery Community Action 1995-2007
Montgomery, AL US
Infrastructure and Delivery Project Manager
Duties:
• Facilitates meetings, agendas, topics areas and guided teams
• Selected and maintained inventory of educational curriculum
• Screened and provided recommendation to program board members
• Managed the volunteer schedule
• Held quarterly staff meetings providing training, feedback and idea exchanges
• Regularly met with staff on problems, issues, and program improvement options
• Scheduled and orchestrated open forums and Male involvement conferences
• Benched marked with other youth programs in the area for ways of improving programs
• Wrote and presented presentations also went on speaking engagements to market and promote
• Oversaw and managed the daily development and operation of this federally funded program.
• Designed programs policies and procedures’ under local and federal guide lines
• Organized activities for fathers and children.
• Responsible for the program organization, scheduling, personnel administration and participation with facility leadership
• Development and execution of local policy and long range planning
• Worked with other local collaborative and coalition focused on mentoring
• Developed and supervised programs, projects, staff and volunteers
• Developed and managed annual program operating budget
• Provided overall project leadership and overall project supervision
• Marketed and promoted program to city officials, large and small business owners
• Communicated regularly and thoroughly with, appropriate staff, and volunteers on matters such as operational, administrative and personnel issues
EDUCATION:
B.S. Business Management
Alabama State University
Occupational Health and Safety
US Army Combat Readiness Center,
CLEARANCE: SECRET