Conference/Meeting Planner

VANESSA M. ARMSTRONG

**** *********** **** 301-***-**** (Residential)

Hughesville, Maryland 20637 301-***-**** (Mobile)

INTRODUCTION

A conscientious, hardworking professional with over 30 years of experience in numerous capacities; (Desktop Publishing/Graphics Design, Administrative Assistant, Conference/Meeting Planner, Customer Service Representative, Independent Consultant, Licensed Real Estate Agent) with outstanding organizational and interpersonal skills, an ability to work independently and make decisive decisions while maintaining an efficient and operational work environment.

PROFESSIONAL EXPERIENCE

January 1999 ~ August 2011

EBENEZER AFRICAN METHODIST EPISCOPAL CHURCH

Fort Washington, MD, Graphic Assistant-VISIONS Digital Imagery

Printing & Graphics Design Center

Operation/Maintenance of Xerox iGen3 digital production press

Operates printing/binding/finishing equipment

Graphic design/desktop publishing

Estimated job requests and preparing job invoices

Maintained supply inventory

Back-up to Operations Supervisor/Senior Graphic Designer

EBENEZER AFRICAN METHODIST EPISCOPAL CHURCH

Administrative Assistant to the Senior Minister of Church Worship &

Music Administration

Maintained travel calendar and weekly schedule

Processed contracts between church and concert promoters

Arranged for per diem payments and transportation for entertainers

Received visitors to Music Department

Xeroxed and provided rehearsal music for all choirs

Procured catering service for special events and concerts

EBENEZER AFRICAN METHODIST EPISCOPAL CHURCH

Receptionist Administrative Office

Received incoming phone calls, retrieved messages

Greeted visitors

Prepared and typed correspondence

Prepared weekly church bulletin

Implemented ministries yearly proposals for meetings and events

Sorted and dispersed mail to ministries and staff

October 1998 ~ November 1999

COWAN & ASSOCIATES REALTOR

Licensed Real Estate Agent

Sold and listed residential properties

Sales representative at model home/building site. Provided information and

explanations about building options available for the site.

May 1995 ~ October 1998 VOLUNTEERED ~ Self Employed Temporary Worker

July 1994 ~ April 1995

ENCORE MARKETING

4501 Forbes Blvd., Lanham, MD 20706

Customer Service Representative

Provided customer service to travel club members.

Located and reserved lodging for club members at facilities that participated in the program

October 1990 ~ May 1994

AMERICA’S PUBLIC TELEVISION STATIONS

Washington, DC

Administrative Assistant, Legislative Affairs Department

Provided administrative support to the Director of Legislative Affairs

Managed legislative, federal and station information to support the activities of

the association and 345 public television stations

Maintained legislative histories files

Generated reports and materials for legislative campaigns

Communicated in writing and verbally with congressional offices, APTS staff and the general public

Coordinated large mailings to public television stations.

Prepared and assembled information packets for conferences.

Organized and set-up conference registration/check-in desk

Liaison to vendors and catering services for special events on Capitol Hill

December 1984 ~ September 1990 Worked at various Administrative Assistant positions

EDUCATION

College of Southern Maryland, 2009, General Studies

Xerox iGen3 customer Operator & Maintenance Training, 2008, Certification

University of Maryland University College, 2008, Interior Design Certificate

Prince George’s Community College, 1993-1994, Business Administration, Real Estate

Northern Virginia Community College, 1982-1984, Business Administration, Graphics Design

ITT Business Institute, 1974-1975, Executive Assistant Certification

SPECIAL SKILLS

Xerox iGen 3 Digital Production Press Operator & Maintenance Technician

Xerox Free Flow DocuSP Workflow software for printing management

Xerox DocuColor 242 Digital Color Copier (Print/Copy/Scan)

Duplo 500cc Booklet Maker, Duplo 280 Book Binder, Duplo 660 Cutter

HP Design Jet 800ps Wide Format Printer 24”

MBM Folder 352

GBC Plastic/Wire Binder

Microsoft Office Publisher

Microsoft Office Word

Microsoft Office Power Point

Adobe Photoshop

Excel

References are available upon request

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