Human Resources Training

JOSIE PRICE, SPHR

*** *. ******* **., ******, CO 80204 303-***-**** nonwni@r.postjobfree.com

SENIOR MANAGER

Human Resources Employee Relations Organizational Training and Development

• Experienced in all aspects of Human Resources, Employee Relations Management and Organizational Training and Development with demonstrated ability to provide critical strategic direction to achieve business objectives. Highly skilled in assessing organizational needs and designing/implementing supporting programs while maintaining a positive/productive work environment.

• Excellent interpersonal/relationship building skills, and the ability to communicate professionally and effectively with all levels across the organization.

• Possess highly developed Human Resources Generalist knowledge to include Legal Compliance, Compensation Planning/Administration, Budgeting, Recruiting/Staffing, Benefit’s Selection/Administration, Performance Management, OSHA & Safety Compliance/Job Analysis/Descriptions.

PROFESSIONAL SUMMARY

Ashford University, Denver, Colorado

Ashford University provides accessible, affordable, innovative, high-quality learning opportunities and degree programs that meet the diverse needs of individuals pursuing integrity in their lives, professions, and communities.

Admissions Counselor 2011 -

• Counsel prospective students on the admission process and opportunities at Ashford University by conveying accurate course and program information, including advising students with respect to admissions requirements, processes and degree options.

• Schedule and conduct admissions interviews.

• Identify and address concerns of prospective students.

• Create a daily strategic plan of activities including managing a complex database of prospective and enrolled students ensuring compliance of preliminary academic requirements and to maintain student progression and support.

CHRISTIAN LIVING COMMUNITIES, Centennial, Colorado

Christian Living Communities has a rich history of providing 30 years of quality care for senior adults. The

Company has 3 primary campuses, an adult day center and provides in-home care services.

Human Resources Specialty Director, Employee Development & Training 2003 - 2011

Served in dual roles for the organization: 1) managed all the HR functions for the Johnson Center Campus which comprises approximately 200 employees and, 2) served as the organizational focal point on developing, implementing and presenting or outsourcing training for all levels of staff.

• Recognized by management and peers as the “go to” person and Employee Relations Subject Matter Expert by successfully conducting interventions, mediations and investigations to ensure limited liability to the organization through clear & concise documentation.

• Introduced the managerial staff to Dr. W. Edward Deming’s management approach and the PDCA Cycle approach to problem identification and solution.

• Cultivated a comprehensive New Employee Orientation program that enables new employee’s to receive information on a need-to-know basis helping them to move into and adapt to their new environment more effectively.

• Developed an inclusive annual training program for all levels of the organization based on analyzing Organizational Training needs, evaluating the results and developing an inclusive annual training program for all levels of the organization

OCTAGON SYSTEMS CORPORATION, Westminster, Colorado 1994 – 2002

Octagon Systems is a privately held company that has designed and manufactured reliable computer solutions since 1981. The primary market consists of OEM’s who embed computers in military and space applications, mining, transportation, control, security and energy systems; and data acquisition. These rugged computers are uniquely designed to withstand wide temperature ranges and shock and vibration. An advantage to these computers is their size; because they are smaller than most industrial PCs, they can be used in many applications not served by the traditional market.

Human Resources Director

Provided strategic direction, tactical implementation, critical coaching/guidance, and created standardized/consistent HR/ER processes.

• Developed/provided in-house and vendor contracted training to all levels of the organization in a wide variety of areas, including, but not limited to: Conflict Mediation, Team Building, Customer Relationship Management, Leadership/Employee Development, Compliance Issues and Cultural Accountability.

• Created a quarterly/annual Performance Appraisal process based on shared goals, well-defined organizational competencies, and illustrating behaviors.

• Researched, developed and successfully implemented a new Compensation System that positively impacted recruitment, motivation and retention of qualified and talented employees. The System clearly documents the company pay philosophy, pay strategy, and job evaluation process.

EDUCATION

B.S. Organizational Management, Christian Leadership, Colorado Christian University, Lakewood, CO

B.S. Human Services and Counseling, State University of New York at Binghamton, Binghamton, N.Y.

Phi Beta Kappa

Additional Training

Organizational Development Certification Program, Mountain States Employers Council

Certified Senior Human Resource Professional (SPHR)

Communications Mastery Certificate Program, Mountain States Employers Council

The Seven Habits of Highly Effective People, MacKenzie & Associates

Human Resources Certificate, Mountain States Employers Council

TECHNICAL SKILLS

Microsoft Office Software

ABRA/Ceridian/ ADP Human Resource Information System/Kronos/Ultipro

PROFESSIONAL AFFILIATIONS

Society for Human Resources Management (SHRM)

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