Donna Delacruz
**** ******* **. *****, **. ***** 972-***-**** email: *****.*********@*****.***
Objective
Accomplished and dedicated individual with extensive experience in the coordination, planning and support of daily operational and administrative functions in various work environments. Motivated, positive and highly focused in prioritizing responsibilities with the ability to work independently and/or a team environment. Ability to effectively communicate with people of all diverse backgrounds.
Motivated, personable business professional, having a successful 5- year track record of owning and operating a successful and profitable small business. Talent for quickly mastering technology. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records.
Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. ThProfilerive in deadline-driven environments. Excellent team-building skills.
Skills Summary
10 key by touch
45 WPM Typing
Report Preparation
Written Correspondence
General Office Skills
Filing
Accounting Clerk (A/R & A/P)
Front-Office Operations
Professional Presentations
Certificate in Word, Excel, PowerPoint, and Access
Professional Experience
BOSTECH SERVICES MAY 2008 - JUNE 2010
Accounts Payable – enter payables into Peachtree, file accordingly.
Answer 5 line/10 extension phone systems.
Open and distribute mail
Type quotes on an as needed basis
Invoicing/Billing (A/R)
Apply checks, bank reconciliation
Calculate timesheets
Match payables with statements and file accordingly
Customer Service and order entry
NEW BEGINNINGS May 2005 – May 2008
Oversee front office operations and provide impeccable customer service.
Scheduled and coordinated church wide events.
Worked extensively with people of all diverse backgrounds.
Performed general office duties on a daily basis.
Developed a successful children’s program.
Body At Work Gym
Manage all aspects of day-to-day operations as a co-owner of a fitness facility.
Facility rental/maintenance
Client scheduling for busy personal training business averaging 80+ clients per week.
Finances: accounts payable/receivable, invoicing, billing, budgeting.
Supervision of a total of 12 employees
Education
Ashford University: BA of Social Science, expected graduation January, 2011.
LS Coding: Currently pursuing a Certified Professional Coder certificate
Dental Careers Plus: Dental Assistant Certification
Radiology Certificate, 2003
Cooper Clinic, Personal Training Certification
Courses in Respiratory Therapy, Biology, Pharmacology, and Medical Technology
Medical Terminology Certificate
References upon request