Customer Service Manager

Jean Fatal

**** ****** ****** #* ********, New York 11203

• Cell: 347-***-**** Phone 347-***-**** Email: *********@*****.***

OBJECTIVE

To obtain a position that will utilize my training in food protection and customer service that will foster opportunities for growth and professional development.

EXPERIENCE

07/12-08/12 CAMBA Beyond Hunger Food Pantry

Summer Youth/Pantry Aide

Assisted in the Pantry food distribution to clients

Conducted inventory control using FIFO method as needed.

Responsible for receiving and stocking of all food deliveries.

Assist in distributing/receiving of the local produce as a team project.

Responsible for the general maintenance and cleanliness of pantry site including the main floor, office, and bathrooms.

Greet pantry clients and cooperate with all volunteer personnel

05/10-06/12

Dishwasher/Morgan Stanly (One Plaza)

• Maintains clean, sanitary stock of dishes and utensils.

• Loads soiled dishes into dish rack and prepares dish machine for set cycle. Loads appropriate soap levels and time cycle.

• Runs dishes through cycle

• Unloads and stacks dishes and glassware in appropriate storage area

• Maintains a clean, sanitary work area and ensures safe storage of dish carts and related supplies

04/09-06/12 Child Care Provider (Self-Employed)

Child Care Provider

Supervised three elementary school children during the hours of 2:00pm to 4:00pm.

Provided meals and homework assistance daily.

Picked child up from school and ensure their safety.

Facilitated safe and developmental playtime activities.

TRAINING/EDUCATION

CAMBA’s Next Step Brooklyn, NY

FOOD PROTECTION TRAINING PROGRAM

A three week intensive training in food safety and protection, and outstanding customer service

Approved by NYC Department of Mental Health & Hygiene

Develop a customer service mindset, professionalism work ethic, and positive attitude

Decision making and critical thinking through role plays, scenarios, and group projects

Develop verbal, written and interpersonal communication skills presentations

Obtained Food Protection Manager Certification

SKILLS

Adaptable, able to work well under pressure. Cooperative and flexible team player. Strong customer service and communication skills.

References furnished upon request.

Contact this candidate