Customer Service Manager
Resume:
KEIZLE ANNE RIVADAVIA SILVA
#** ******** *, ****. *** Juan, Taytay Rizal
Mobile No.: 093********
Email Address: ***************@*****.***
CAREER OBJECTIVE:
A job where I can attain a professional career growth and utilize my knowledge in Marketing.
EDUCATIONAL ATTAINMENT:
College:
Far Eastern University
Bachelor of Science in Commerce Major in Marketing Management
Morayta St., Sampaloc, Manila Batch 2009
PERSONAL DATA:
Birth date : June 24, 1988
Birth place : Pola, Oriental Mindoro
Age : 23
Gender : Female
Civil Status : Single
Nationality : Filipino
Religion : Roman Catholic
Language Ability : Tagalog, English
SKILLS:
• Computer literate with the knowledge of Powerpoint, MS Words, Excel, Publisher, Lotus Notes, Thunderbird, Open Office
• Proficient in interpersonal communication
• Able to function well even in a high pressure environment
• Able to listen and follow directions
• Ability to work independently
• Fast-learner
• Good typing skilL
PERSONAL TRAITS:
• Patriotic, Responsible, Independent, Hard working, Cooperative, Honest, Result-oriented
HONOR/S & AWARD/S:
Cum Laude
Far Eastern University
S.Y. 2005 – 2009
SEMINARS ATTENDED:
Values Formation 1 Training Program
Fundline Finance Corporation
September 20, 2010
Core Values
Fundline Finance Corporation
February 15, 2011
Personal Mastery: Time and Stress Management
Fundline Finance Corporation
March 25, 2011
Personal Enhancement Program
Fundline Finance Corporation
May 11, 2011
Customer Service Training for the Worklplace
Fundline Finance Corporation
June 3, 2011
Effective Business Communication
Fundline Finance Corporation
July 15, 2011
I SEE I.T SEMINAR
Fundline Finance Corporation
• Calc 1: Introduction to UBUNTU
August 26, 2011
• Calc 2: Formulas and Function
September 5, 2011
• Calc 3: Logic and Statistic Function
September 30, 2011
• Calc 3: Logic and Statistic Function
October 7, 2011
• Word Processing: Typing
November 24, 2011
TRAININGS ATTENDED:
STORE TRAINEE: Store Supervisor Position
Suyen Corporation
2214 Tolentino St., Pasay City
April 13 – May 11, 2009
OFFICE TRAINEE: Human Resource Learning Intern
Learning Services Department
IBM Philippines, Inc.
IBM Plaza, 8 Eastwood Ave., Eastwood City Cyberpark, E. Rodriguez, Jr. Ave., 1110 Libis, Quezon City
November 2008 – February 2009
WORKING EXPERIENCE:
MANAGEMENT TRAINEE: Reservation and Ticketing Officer
TRB Roundtrip Travel Services Corp.,
Level 2, Gateway Mall, Araneta Center, Cubao, Q.C
July 13 – October 30, 2009
• Job Descriptions
Booked customers' flight reservations, Issued tickets/Itinerary, Customer service
ACCOUNTING SPECIALIST
Fundline Finance Corporation
TPI Bldg., EDSA cor. Harvard St., barangay Pinagkaisahan, Makati City
February 25, 2010 – Present
• Job Description
Monitoring and Recording repossessed motorcycle units inventory.
REFERRALS:
MARIBEL BOYORE
IBM Employee
IBM Business Services Inc.
Learning Operations Specialist: Delivery Operation Management
Email: *******@**.***.***
995-24-26 loc. 2363
AUSTIALIZA HERNANDEZ
Sales and Monitoring Unit Supervisor
Fundline Finance Corporation
Email: ***********@********.**
MABEL SAILOG
Loans and Monitoring Section Manager
Fundline Finance Corporation
Email: ********@********.**
Keizle Anne R. Silva
Applicant
Contact this candidate