Management Process Improvement

MAURICE BROWN *** Rivendell Way Edison, NJ *****

Cell: 732-***-**** **************@*****.***

A big picture view of business operations! Customer focused! Improving bottom line gains.

“…Maurice is always up for a challenge with every project presented to him…His superior communication skills drive project tasks to completion…A motivated employee and an asset to IMS Health…”

Performance Review Excerpts

(IMS Health)

“…Maurice is a thinker and Presents ideas and solutions that everyone can understand. His knowledge extends beyond his position with a forward focus on the Business Success of IMS Health"

Performance Review Excerpts

(IMS Health) BUSINESS ANALYST | PROJECT COORDINATOR

Supplier Management | Program Management | Vendor Management

Fortune 500-experienced Business Product Analyst whose career has been chronicled by commended performance and proven results. Superior problem-solver with excellent Communication/analytical skills. Demonstrated success leading development teams/projects to deliver acclaimed solutions supporting enterprise initiatives. Contributing to breakthrough process improvement, and driving bottom-line gains.

Key Skills Inventory

Program Management

Business Process Improvement

Business & Technology Alignment Business Start-UP Analysis

Life Cycle Management

Business Development Vendor Management

Project Management

Product Management

Professional Experience

IMS HEALTH INC Parsippany, NJ

Information solutions for pharmaceutical and healthcare 2010 to Present

Business Analyst/Vendor Management

Managing and Analyzing key data analytics across assigned Vendor/Suppliers. Actively involved in cross-departmental user process improvement initiatives that drive Key Performance Indicators throughout global operations.

Pharmaceutical Supplier/Vendor Management Ensuring proper data feed; error free data transfer; Efforts ensure proper accounting of sales and seamless transition of prescription filling data during systems migration between platforms at the store level.

Document Management Assisted with Technical documentation of new and improved business process and internal business tools used to drive KPI's.

Project Management Coordinator Driving multiple process improvement Projects/Tasks from Discovery, Scope, User Testing through to Production.

Coordinating/enhancing interfaces with 3 key vendors that facilitated smooth system conversion, improved business revenue streams and critical data feeds to trend accurate prescription data at down to Pharmacy level.

WEB4HALF f/k/a Print4Half –– Raleigh, NC 2006 to Present

Business Consultant/Operations Analyst

My relationship with this Start-Up company began as a MBA student at NJIT while working on a Business Course that focused on Entrepreneurship. As Project Lead/Manager I was tapped with Improving or assisting a business with Operations, Marketing and start-up strategy.

Key Results:

Delivered a representative company Logo, Operational foundation, Functional Business Process; Sound CRM process solution Identified key vendor contacts to facilitate cost affective supply chain order process maintaining current accounts receivables' current.

Project management lead in creation of start-up operational plans

Partner with local business and key national vendors to promote product categories and efficient supply chain distribution points.

Tracked and managed Purchase Orders, customer billing insuring On-Time shipments

MARUICE BROWN Phone: 732-***-**** Page 2

Education

NJ INSTITUTE OF TECHNOLOGY

Newark, NJ

MBA-Management of Technology

Minor in Operations & Marketing

DeVry University

N. Brunswick, NJ

BS Communication Management

Technology

Software/Databases:

Oracle, SQL, MS Project; Excel, Access.

Systems:

Query Reporter; Microsoft Windows (all)

General Services Administration (GSA) –– New York, NY (continued)

Program Analyst/Contract 2008 to 2009

Reduced backorder back-log by over 40%

Business process improvement, Supply Chain Management Resulted in overall improved process and visibility to new business opportunities.

Coordinating with clients on the review/acceptance of invoices in accordance with the Regional policy

Improved vendor relationships promoting increased on-time delivery rate Reviewed and assisted in enforcement of vendor relationship penalties and policy ensuring proper compliance.

Improved the Review/Acceptance Process of invoices in accordance with the Regional policy Resulting in a much more streamline, efficient process allowing improved volume and cost affectiveness.

PROFESSIONAL DEVELOPMENT

• Understanding Washington: (Certificate)

Business, Technology, and the Public Policy Process: 5 day instructional course covering Federal Government Public policy process and function. New Jersey Institute of Technology (September 2006).

• M.B.A. Foreign Study Tour (Global Competitiveness) Beijing, Guangzhou Province, Hong Kong. (October 2008)

Instructional seminars: Including but not limited to: Construction Management hard hat tours of Beijing Olympic venues under construction. International Import/Export management process.

Early Career Highlights

ANYWHEREFITNESS.COM Edison, NJ

Online Healthy Lifestyle Network

Founder, 2004 to Present

• Sharing fitness related data with Doctors/Physicians

• Partnered with Health & Fitness Professionals to Provide effective business improvement and profit generating tools.

• Created questionnaires to capture category information.

• Created innovative sales strategies to increase sales for fitness professionals and the fitness industry.

• Successfully administered community based marketing to target client populations.

COLGATE-PALMOLIVE –– New York, NY 2005 to 2006

Fortune 500 Worldwide Consumer Products Company.

Procurement Analyst (NJIT Co-Op)

• Manage & monitor purchase requests

• Verify lease-end replacements and manage assets utilizing Lotus Notes.

• Validate purchase or lease replacement request against asset management database.

• Order equipment via SAP R/3 and Enterprise Professional Buyer (EBP).

• Work collaboratively with cross-functional teams on new IT projects.

• Identified opportunities for process improvement.

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