Human Resources Manager

JOB TITLE

Field of Interest: HUMAN RESOURCES

PROFILE

Dedicated, competent, and dynamic human resources professional, offering extensive experience in all facets of benefits and human resources management. Highly skilled at managing employee relations, benefits, leave of absences, recruitment, retention, and training. Equipped with outstanding ability in providing critical support in the development and implementation of human resources strategies to achieve optimal business results. Highly effective in streamlining HR processes and implementing cost control measures while maintaining high levels of employee morale. Adept at effectively balancing organizational and employee needs, complemented with exceptional problem-solving, interpersonal, and communication skills.

AREAS OF EXPERTISE

Recruiting and Labor Laws

Payroll and HRIS

Benefits and Compensation Management

Communication and Organizational Skills

Regulatory Compliance

Process Improvement

EDUCATION

Master of Science in Human Resource Management | In Progress | Capella University, Minneapolis, MN

Bachelor of Science Hotel and Restaurant Administration | 1995 | The University of Tennessee, Knoxville, TN

PROFESSIONAL EXPERIENCE

Benefits Analyst

Saint Thomas Health Services | Nashville, TN 2007–Present

Assume responsibility for the entire leave of absence billing, including for Socially Just Medical Benefit approvals and administration.

Perform accurate calculation and allocation of retirement funds to vendor for system.

Deliver premium reports for benefits on a monthly basis to the corporate.

Administer the monitoring of overage dependents in all insurance plans to ensure policy compliance.

Benefits Manager

Century II | Brentwood, TN 2005–2007

Demonstrated strong leadership in supervising benefits consultant and Benefits Department, along with administering 50 different plans and several multiple employer 401k plans.

Facilitated Flexible Spending Plan and Employee Assistance Plan to maintain positive client relationships and communication.

Traveled and provided presentation for new benefit plans or changes in benefit plans to employees.

Proactively managed set-up of benefit maintenance, earnings, and deduction codes in DARWIN payroll system.

Benefits Specialist

Peterbilt | Madison, TN 2004–2005

Held responsibility in all aspects of benefits administration, such as hourly employee benefits, accident and illness program, and intensive hourly recruiting.

Maintained and implemented laws and regulations on fair labor standards, while ensuring organizational compliance with all standards.

Promoted and established incentive for hardworking staff to enhance loyalty to the company.

Human Resources Representative

Southwestern/Great American |Nashville, TN 2003–2004

Oversaw the overall implementation of employees’ compensation as well as the Corporate Safety Committee.

Supervised various benefit programs, such as FMLA, extended illness leaves, and long-term disability claims.

Examined resolution for every issue regarding employee relations; and executed Tennessee Drug-Free Workplace Program.

Provided keen support to benefits administration by addressing all concerns related to assigned tasks.

Benefits Specialist

SMS Holdings Corporation | Nashville, TN 2002–2003

Played a vital role in handling the entire benefits function for almost 10,000 employees in 4 separate subsidiary companies across 43 states, including accurate payment and accounting to benefit vendors.

Oversaw various benefit programs, including FMLA program, 401k programs, tuition reimbursement plan, and HIPAA compliance program.

Human Resources Manager

Beststaff Services| Nashville, TN 2001–2002

Acquired contract from Envirotest systems to manage all aspects of recruiting, hiring, discipline, Worker’s Compensation, payroll, and benefits administration for the Middle Tennessee Vehicle Inspection Program.

EARLIER CAREER

Warehouse Manager | Hollywood Video | La Vergne, TN 2000–2001

Shipping Manager | Wal-Mart Distribution | Sutherland, VA 1999–2000

General Manager | O’Charley’s | Raleigh, NC 1996–1999

CREDENTIALS

Life and Health Broker License

(Alabama, California, Florida, Georgia, Illinois, Michigan, North Carolina, Ohio, Pennsylvania, Tennessee, Texas)

PROFESSIONAL AFFILIATIONS

Middle Tennessee Employee Benefits Council | Society of Human Resource Management

ACTIVITY

Volunteer, New Leash on Life Animal Rescue

TECHNICAL ACUMEN

Microsoft Office Suite (Word, Excel, and PowerPoint), PeopleSoft, ADP, SAP, and DARWIN Business System

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