Sergio Yi Demaala II
**** ******* **. *., ******, WA 98444
nlii8y@r.postjobfree.com
Objective With every job that I have ever had, my goal is simple: to use my current skill set to the
fullest of my capabilities to make function of the workplace easier for all and to also hone
and build new skills.
Skills Very fluent in Korean.
Technologically savvy (MS Office as a whole, Photoshop, Internet -based
apps, some Java, C++, and Visual Basic programming experience.)
Customer service background (2 years)
One Year of Front Desk Administration
One Year of Medical Billing/Book Keeping
Will take work no one else would like to take.
Approachable and patient.
Creative mind. I am a musician.
Education University of San Agustin
Undergraduate of BS Pharmacy
Campus Journalism
Debate team
Teacher’s Aide (Philosophy & Psychology)
Iloilo Central Commercial High School
c/o 2007
Campus Journalism
Yearbook
Photography
Volunteer Translation (for labor unions; Korean to English and vise versa)
Experience Dr. Dennis J. Kim; Medical Biller
06/2011– 10/2012
(Lakewood, WA)
Responsibilities included processing medical bills, corresponding constantly with
insurance companies, assisting heavy front desk loads, answering multiple phone lines,
booking patient appointments, and managing the appearance of the front desk/end of
the clinic.
Sergio Yi Demaala II
Grocery Outlet; Frozen Foods Manager
01/2011– 06/2011
(Tacoma, WA)
Responsibilities included managing and maintaining the display freezer & back freezer
alike, ordering and receiving shipments, improvised strategic marketing, rendering
customer service, and flexibility to bounce around the store to different departments.
Macy’s; Sales Associate (Men’s Sportswear)
Seasonal 2010
(Tacoma, WA)
Worked as a seasonal sales associate in the men's sportswear department (Northface,
Nike, Adidas...etc). Duties entailed ringing, explaining (and being knowledgeable) in
product features, remaining a tidy workspace, pulling orders from stockrooms, counting
and dropping tills, keeping assigned dress rooms orderly, and working with a team.
Lowes Home Improvement; Customer Service Associate
04/2009– 08/2010
(Lakewood, WA)
Responsibilities included operation of cash registers, simple data entry, multi -tasking
between registers and assistance of customers, processing phone orders, running the
front desk, returning merchandise, and being able to work in a fast paced environment.
Some hand truck & heavy equipment experience.
Jin-Soo English Academy; Native English Tutor
08/2008– 01/2009
(Iloilo, Philippines)
Responsibilities included following a specific curriculum matched to each stude nt’s need,
effectively reporting progress to both students and superiors, janitorial duties of the
classrooms used, and to manage time effectively. Also taught college & business level
English in both traditional and non-orthodox methods.
CNC English Camp; Native English Tutor
04/2008– 08/2008
(Iloilo, Philippines)
Responsibilities included following a specific curriculum matched to each student’s need,
effectively reporting progress to both students and superiors, janitorial duties of the
classrooms used, and to manage time effectively.
Commissary; Deep Freezer Assistant/Summer Hire
06/2005- 08/2005
(Daegu, South Korea)
Worked as a summer hire in high school. Duties included assisting the freezer crew in
sorting and unloading shipments to and from different parts of the regions in Korea,
janitorial duties, and manual labor.
References Barbara Williams 253-***-****; nlii8y@r.postjobfree.com
Porcia Droubay 253-***-****; nlii8y@r.postjobfree.com
Kaelin Love-Smith 253-***-****; nlii8y@r.postjobfree.com
Salary Req. $11.00/h (As mentioned in my cover letter, I am very flexible salary -wise)
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