Human Resources Training

MICHELLE HEINDSELMAN, PHR

**** ******* **** **: 502-***-****

Louisville, KY 40242 *************@*********.***

CAREER OBJECTIVE

To partner with Austin Allen in optimizing their success while maintaining an environment that fosters employee satisfaction, engagement and growth.

QUALIFICATIONS

• Master’s Degree offering a 7 year HR career distinguished by excellent performance reviews including awards such as the 2011 Employee Scout ( Recruiter) award, 2012 Enthusiasm and individual Efficiency award and 4 years of Perfect Attendance awards (2008, 2009, 2010 and 2011).

• Certified Professional in Human Resources (PHR) since 2009.

• Extensive background in HR responsibilities, including experience in employee recruitment and retention, staff development and training, employee relations, corporate culture development, conflict resolution, performance management, employee development programs, recognition programs, benefits and compensation, payroll, HR records management, HR policies development and legal compliance.

• Proficient in HRIS and Time and Attendance systems including JD Edwards, KRONOS and Paycor for Windows specifically HR Performer and Time on Demand.

HR SKILLS

• Employment Law

• FMLA/ADA/EEO/WC

• HR Policies & Procedures • Staff Recruitment

• Employee Retention

• Employee Relations

• Benefits Administration • Orientation & On-Boarding

• HRIS Technologies

• Training & Development

ACCOMPLISHMENTS:

Wrote Human Resources Standard Operating Procedures manual for all functions in Human Resources and trained new personnel on procedures.

Eliminated company’s exposure to $15,000 in potential penalties by bringing all I-9 files into compliance with government regulations.

Assisted with reducing company turnover to under 10% by implementing pre-employment background check vendor, pre-employment drug screening, skills assessments for various positions and a New Hire Orientation Training and Development Program.

Reduced the use of temp agency talent to less than 10% of total headcount by recruiting and hiring top talent directly onto the company’s payroll. This resulted in a cost savings of $50,000-$70,000 annually depending on staffing needs.

Assisted with eliminating exposure to potential lawsuits by coaching management in effectively addressing substandard performance and behavioral issues to avoid claims of wrongful discharge and discrimination.

Developed a recruitment strategy partnering with regional universities including Purdue, UK and U of L that reduced costs of traditional sourcing methods and yielded higher quality candidates.

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MICHELLE HEINDSELMAN, PHR

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PROFESSIONAL EXPERIENCE

LINAK U.S. Inc, Louisville, KY 2007-Current

Human Resources Supervisor (Generalist)

• Administer personnel policies and practices consistently with company values and operating procedures.

• Provide leadership and supervision for two employees in the Human Resources department.

• Administer full cycle recruitment process for all exempt and non-exempt talent in the United States and Canada including sourcing, posting jobs, screening resumes, conducting initial phone screens, attending job fairs, interviewing candidates, coordinating pre-employment screening processes and making recommendations for employment.

• Provide guidance and coaching to managers and employees as relationship issues and disciplinary matters arise. Consult with and guide managers to ensure the fairness and consistent treatment of all employees.

• Create and implement employee development programs. Administer existing programs including supervisor and management training, skills and certification training, diversity and sexual harassment training, company systems training and other training as needed.

• Administer employee benefits for all employees. Provide coordination between payroll and benefits carrier in adding and changing benefits coverage as needed; provide benefit orientations for new employees; COBRA administration; coordination of open enrollment periods; FMLA administration; maintain accurate and timely benefits records and reconcile monthly bills.

• Assist with analyzing compensation practices and work with managers in regards to market competitiveness and internal equity when evaluating salaries for new hires, promotions and transfers.

• Implement and administer employee recognition programs.

• Conduct exit interviews with departing employees and compile and track results. Present trends and assist with implementing action plans with management as needed.

• Maintain accurate and up-to-date HRIS and time and attendance systems.

• Prepare data for payroll and provide backup coverage for processing payroll as needed.

• Administer workers compensation processes and safety reporting requirements.

• Generate monthly HR reports and other data as requested.

Intertape Polymer Group, Richmond, KY 2005-2007

Human Resources Assistant

• Administer all personnel policies and practices consistently with company values and operating procedures.

• Assist with company benefits program: provide coordination between payroll and all benefits carrier in adding and changing benefit coverage as needed; provide benefits orientation for new employees; COBRA administration; maintain accurate and up to date HRIS and Time and Attendance systems.

• Process paperwork for new hires, changes and terminations.

• Maintain employee files and all HR records for accuracy and legal compliance.

• Administer workers compensation processes and safety reporting requirements.

EDUCATION / CERTIFICATIONS/PROFESSIONAL AFFILIATIONS

Eastern Kentucky University, Richmond, Kentucky

Master of Science in Industrial and Organizational Psychology

University of Louisville, Louisville, Kentucky

Bachelor of Arts in Psychology

Professional in Human Resources (PHR) Certification since 2009

Active Member in LSHRM since 2008

Active Member of Talent Attraction Forum since 2008

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