Customer Service Administrative Assistant
Resume:
Shahera Robinson
***************@*****.***
Objective - Seeking Work Study opportunity as Administrative Assistant
Summary of Qualifications
* */* **** ****rience in answering and directing calls
Strong communication, public relations and customer service skills
Ability to coordinate multiple projects and meet deadlines
Strong desire to learn
Related Experience
Cashier and Waitress,
Rosalie’s Caribbean Cuisine, Inglewood, CA June 2005- May 2007.
-Worked at the front desk taking orders for incoming customers as well as delivering their food.
-Answered phones, prepared to-go orders, and restocked beverages.
- Assisted with the maintenance of the business by sweeping, dusting, mopping and keeping everything as sanitary as possible.
Receptionist
Genus Home Care, Upland, CA June 2007- July 2010.
- Worked at the front desk the office greeting customers.
-Filed important documents, answered phones, made appointments, made copies, and received packages.
-Worked with computers along with Microsoft Word, PowerPoint, and Excel.
-Organizing office by entering data into computers filing paper work
VOLUNTEER EXPERIENCE
Volunteer Worker
Veteran’s Affairs Hospital, West Los Angeles, CA May2010- June 2010.
- Helped clean up patient’s room.
- Changed beds.
-Filed and changed timecards.
Education
- Sacred Heart of Jesus High School, Los Angeles - Diploma June 2010
-Mount St Mary’s College, Los Angeles, California – Present
Undergoing Bachelors of Science degree in Business Administration.
Special Skills
Microsoft Office: Word, Excel, PowerPoint, Publisher
Numerous database programs
Experience handling confidential data
Participated in high school student government and was caption of the volleyball team
Relevant Skills
Receptionist
Answering a high volume of calls and handling all customer service aspects of a company.
Scheduled appointments for employees
Mail Processing and Multi-tasking
Copying and Filing
Secretary/Office Administrator
Data entry, Keyboarding and typing
Record and file maintenance
Excellent organizational, planning and time management skills
Basic MS Office
Customer Service
Excellent problem solver; resolved situations professionally
Handled customer inquiries and complaints in a professional manner
Salary History
Cashier/Waitress $8.00
Receptionist $10.00
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