Fiona L. Padilla

**** ******* ********* **** **********, Maryland 20744

Phone: 301-***-**** Email: nkrl5l@r.postjobfree.com

EDUCATION BACKGROUD

University of Maryland, Baltimore County – Baltimore, Maryland Fall 2010-

Major: Information Systems

Expected Graduation Date: Fall 2013

Alpha Sigma Kappa: Women in Technical Studies [ASK]

member/sister

FASA [Filipino American Student Association]

member

Prince George’s Community College – Largo, Maryland Fall 2009 – Spring 2010

University of Baltimore – Baltimore, Maryland Fall 2007 – Spring 2008

Scholarship Recipient

WORK EXPERIENCE

McLoone’s Pier House Restaurant National Harbor, MD June 12, 2011 – Present

Lead Hostess – Part-time

Seat and assist customers to attain high quality service for an ideal restaurant experience

Use Opentable software, Hotschedule software, and cash register

Cake Love National Harbor, MD June 6, 2011 – August 21, 2011

Customer Service Representative – Summer Job

Handled money at the cash register

Prepared pastries; baked, decorated, etc.

Took orders via phone, invoice, emails, as well as assisted in store customers

Wyndham Worldwide Alexandria (Old Town), VA

Gifting Coordinator – Temporary June 1, 2010 – August 20,2010

Data entry: keyed in inventory/logistics using company software

Created and activated American Express cards and dispersing vacation packages to guests and Wyndham timeshare owners

The Walt Disney Company Orlando, FL

Animal Kingdom Lodge Hostess at the Mara –Credited Internship January 5, 2010 - May 14, 2010

Hosted/greeted guests as they entered the Animal Kingdom Resort

Provided assistance to guests and delivered the highest quality of service that Disney is credited for [Hotel Hospitality]

Computer Science Corporation (CSC) Lanham, MD

EPA Contractor Helpdesk Agent – Summer Internship May 18, 2009 – August 28, 2009

Assisted other companies with the installations and usage of software, as well as the completion of standard forms

Data entry: keyed in data from the Toxic Release Inventory forms into the computer, as well as verified the information

VOLUNTEER/ ACTIVTIES

Pangasinan Association, Inc (PAI) Fall 2009 –Present Data Analyst

Data entry: modeled and transformed information gathered from weekly meetings

Assisted with the content and production of the Miss Philippine Valentine Pageant pamphlet

Youth for Christ, Worldwide Christian Organization Fall 2006 –Present

Member

Facilitated students and universities with the Christian faith, through retreats, meetings, etc.

Yearly Activities:

DC Walk for Lupus

Start! GWR Heart Walk

Pro-Life Walk

Blood Donor

TECHNICAL SKILLS/OTHER

Software: MS Word 97/03/03, MS Excel, MS Powerpoint, MSFrontPage Operating Systems: Windows 97/98/2000/ME/XP/Vista, Mac OS

Programming languages: Java [Eclipse/PC Command Prompt/MAC Terminal] & HTML

Typing speed: 70WPM

Languages: Spanish (working knowledge), Mandarin Chinese (working knowledge), Tagalog (working knowledge)

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